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2025 Eltropy Emerge

CUbroadcast Studio Lounge interviews at
Eltropy EMERGE
San Francisco, CA, April 22-25, 2025
 ...

Our CUbroadcast Studio Lounge headed to San Francisco, CA, April 22-25, 2025, for Eltropy's EMERGE. Once there, we interviewed EMERGE's expert presenters, credit union attendees, exhibitor partners, as well as other industry innovators, game changers, and our mighty fine host/sponsor: Eltropy.
Credit Unions for Kids
Give back...
​A give-back tradition we started a few years ago: For every Studio Lounge interview we conduct, we will donate $10 to Credit Unions for Kids to help Children's Miracle Network Hospitals nationwide. So sign up to chat and the kids win, too!


Studio Lounge sponsor..
eltropy

Studio Lounge interview schedule...

Wednesday, April 23
Howard Meller, People First Federal Credit Union President and CEO
Topic: From Chaos to Clarity: People First FCU’s One-Platform Advantage
Chasmine McIntosh, Cobalt Credit Union VP, Digital Banking
Topic: Video banking -- Connecting anytime, anywhere
Rob White, Tri-County Area Federal Credit Union VP of Operations
Topic: "Redefining the Branch: Smart Strategies for a Digital-First World" (session)
Bob Hein, Fox Communities Credit Union Member Solutions Manager
Topic: Fox Communities Cracks the Collections Code With Texting
Kelsey Robinson, Coosa Valley Credit Union Director of Collections
Topic: Collections and texting -- a "proactive" success story
Janusea's Founder/CEO Kyle Stutzman and Glide's Founder/CEO Gautam Ajjarapu
Topic: How Janusea and Glide Partnership Allows Any Credit Union to Provide 2-Minute Account Opening
Jeff Sanders, Vice President of IT at Mid Oregon Credit Union
Topic: AI Projects in Voice Technology to Streamline Communications


Thursday, April 24
Shannon N. Stewart, Southland Credit Union Collections Manager
Topic: Power of texting in collections
Adrienne Fischer, STCU VP, Director, Omnichannel Origination & Support
Topic: Video banking helps credit unions like STCU expand into new markets efficiently during labor shortages
Joe Eby, Senior Sales Executive - Consumer Payments, Financial Institutions at REPAY
Topic: How self-service payments enhance the member experience
Sean Holliday Goldenwest Federal Credit Union Product Dev Manager, IT
Topic: How Goldenwest Federal Credit Union has Enhancing Member Communication with AI and Texting
Kate Alter, AVP, Enterprise Applications at TruStone Financial
Topic: Turning AI into Real Impact -- Safely
Samy Kogan, SWIVEL VP of Product Management
Topic: Simplifying the Payments Flow via Texting
Kris Frantzen, VP, Product Strategy | Lifecycle Management Suite at Temenos USA
Topic: How Temenos partnership with Eltropy is enhancing their work in collections and origination
Jackie Taque, Chief Experience Officer at Edwards Federal Credit Union
Topic: AI's integration in customer/member service, highlighting the rising and increasingly effective role of chatbots
Finalytics.ai's CEO Craig McLaughlin and Chief Strategy Officer Baron Conway
Topic: Using data for enhanced personalized member experiences
OneAccord's Managing Principal Michael Kadel
Topic: Retaining top talent while navigating digital transformation
InRoads Credit Union's Chief Technology Officer Ron Winter
Topic: Harnessing AI for Business Transformation
LAFCU's Vice President of Marketing Umar Tahir
Topic: How to Transform Member Interactions with AI

Friday, April 25
Michael Pupil, VP Collections Business Unit, Eltropy
Topic: Modernizing Today's Proactive Collections Practices
Prasad Shrotri, Head of Product/VP of Solutions at Eltropy
Topic: Navigating the future of fintech
Ashish Garg, Co-founder/CEO at Eltropy
Topic: Empowering Communities Through Storytelling and Innovation

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