3031 N. Rocky Point Dr. W., Ste. 750
Tampa, FL 33607
At Card Services for Credit Unions (CSCU), we understand relationships and what it takes to grow your credit union. Because we're owned and operated by credit unions, we have the insight and knowledge to stay on the leading edge of the industry. From our comprehensive product suite to our educational and marketing resources, we offer our members everything they need to confidently help their members. So no matter what change occurs, your credit union is prepared to adapt.
In 1989, a group of 458 credit unions representing just over 1.3 million accounts united to form CSCU, a card-processing association dedicated to meeting credit unions' unique needs. Just like credit unions, CSCU is a not-for-profit cooperative. A board of directors consisting of nine credit union presidents/CEOs governs CSCU, and members set our future direction. CSCU is the nation's largest electronic-payments association exclusively serving credit unions.
CSCU works in partnership with Visa and MasterCard to ensure credit unions' voices are heard. As a principal member of these associations, our sponsorship allows our member credit unions to participate at reduced rates. Our president serves on the board of directors of Visa USA, giving smaller financial institutions even better representation.
Products & Services
CREDIT: Processing, services and enhancements as part of our ready-to-implement customizable solutions. Powerful card programs giving you the flexibility and tools you need to compete.
DEBIT/EFT: Complete turnkey tailored processing including signature and PIN POS, ATM Driving, and card personalization. Simplify operations, lower costs and deliver seamless debit card service.
NYCE PAYMENTS NETWORK: Pricing strategies designed to generate non-interest income and minimize expenses. New revenue opportunities for your credit union and faster settlement for your cardholders.
FRAUD: Monitoring, warranty program, transaction scoring and real-time authorization decisions. Tools and resources backed by a system that prevents $1.4 billion in fraud annually.
LOYALTY: Programs to enhance your card strategy at every stage of the member life cycle. Relationship-building, cross-selling tools used to acquire, strengthen and retain member relationships.
MOBILE SOLUTIONS: Provide access through payments, applications, browsers, text messaging, alerts and more. From mobile banking to V.me to MasterPass to mobile alerts, your members are covered.
EMV: Everything from functionality and technology to reissuance strategies, broken down to the basics so you will understand your options as you begin the planning process.
PREPAID: Designed to strengthen your relationships. Combining the convenience and acceptance of debit cards with the simplicity of cash gives prepaid cards limitless possibilities.
MERCHANT SERVICES: Credit and debit payments processing, and Merchant Agent Referral Program for profitable, easy-to-manage solutions. Flexible, efficient and profitable processing options.
PORTFOLIO ANALYTICS: Solutions that present specific and executable analytics to guide your card program to greater revenue and more profits.
Last September (2020), we visited with Capitol Credit Union and Trellance to discuss the kick off of their Card Portfolio Growth Solutions campaign -- a 12-month campaign to generate new revenue for Capitol and provide members with enhance services in this area.
Here's part 2 of that conversation with Trellance Director of Managed Services Ann Farrell, Capitol Credit Union President/CEO Pierre Cardeñas, and Capitol Credit Union Director of Remote Delivery Martin Fogarty.