#4009: How Interra Credit Union is Revolutionizing the Member Experience with Cashback+ Pay...

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Prizeout’s CEO David Metz, Interra Credit Union’s Chief Experience Officer Joel Richard, and Interra Credit Union member Crystal Zarse all joined us on the show to share how the credit union is revolutionizing the member experience using CashBack+ Pay.

In particular, David and Joel talked about their collaboration on Cashback+ Pay, a digital gift card app that enables credit union members to earn instant cashback on purchases, while Crystal share her member experience using Cashback+ Pay.

The discussion explored Interra's strategic decision to implement the program as part of its financial strategy to maintain relevance and enhance member satisfaction. Joel highlighted the program's success with individual members already generating over $1,000 in cashback rewards.

Crystal then shared her positive experience using the app for everyday purchases, emphasizing its convenience and value in helping her save money for future plans, as the group discussed the program's potential to drive further growth through word-of-mouth testimonials.

Check it out and let us know your thoughts. And be sure to watch the entire episode below for all the details.