#4112: Industry Tech Execs Share Real-World, Actionable AI Tasks Credit Unions Can Use Now...

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Tyfone’s VP of Evangelism Josh DeTar and Central Willamette Credit Union’s Vice President, Chief Information Officer Joey Rudisill stopped by the show to share their real-world, actionable AI tasks that credit unions can use right now.

This topic stemmed from a presentation during last fall’s NCUMA Hawaii Conference Josh provided about how AI makes us more human, where he also provided a number of actionable AI hacks from Joey that credit unions can use: "Real-World Actionable AI: Solutions Your Credit Union Can Implement Immediately.”

Joey then shared two or three of the actionable uses of AI he is using at Central Willamette that are making a true difference to the credit union and its members.

Josh, who is an avid user of AI, also talked about how it has changed his work habits — as well as what he's seen benefiting credit unions out there.

Lastly, Josh and Joey provided sound advice for credit unions looking to up their game in the AI department this year, as well as any predictions/expectations/forecasts for AI’s impact on credit unions in 2026.

For more details on Josh's "Real-World Actionable AI: Solutions Your Credit Union Can Implement Immediately” at the 2025 NCUMA Hawaii Conference, click here.

Q&A summary
How does Josh DeTar describe the common misconceptions about AI?
He mentions that people often view AI as either a world-destroying Skynet or as an overly complex tool that requires expensive software, which is not the case.
What are some practical examples of AI usage shared by Josh DeTar?
He highlights using AI for drafting clearer emails, conducting research, and creating RFPs, significantly reducing the time required for these tasks.
What cultural shift does Joey Rudisill emphasize regarding AI adoption in organizations?
He stresses that AI is not just a technical tool but a cultural change that requires organizations to adapt to working with non-deterministic systems.
What predictions do Josh and Joey have for AI's impact on credit unions by 2026?
They foresee the emergence of AI agents acting on behalf of members, necessitating new communication channels and strategies for credit unions.
What is the significance of the 'stupid simple' approach to AI mentioned by the speakers?
They highlight that starting with simple, practical applications of AI can lead to significant improvements in efficiency and effectiveness within organizations.

Check it out and let us know your thoughts. And be sure to watch the entire episode below for all the details on this hot topic.