David Moscatelli, CEO of GoAbacus, joined us on the show to share the many virtues credit unions can experience leveraging on-prem AI.

In particular, David talked about on-prem AI is different from ChatGPT and other AI tools. On-prem AI is not trained on data outside the financial institution. Therefore, sensitive information does not leave the institution’s environment and it's far less prone to hallucination.

He also talked about how on-prem AI relieves many of the fears associated with generic AI for highly regulated industries -- like financial services.

In addition, David delved into how on-prem AI operates securely within a financial institution's infrastructure, offering enhanced data retrieval and accuracy -- all with rapid implementation, cost-effectiveness, and practical applications for compliance, automation, and improved member services.

Check it out and let us know your thoughts. And be sure to watch the entire episode below for all the details.

Moyin Opeyemi, Co-founder at Vertyx CUSO, and Michael Abraham, Chief Strategy Offcier at Great Lakes Credit Union, stopped by the show to share how their two organizations are pushing mortgage servicing innovation (Mortgage Forward) for today's credit unions -- just in time for home buying season, as well.

Specifically, Moyin and Michael explored how Vertyx's technology enhances member experience and operational efficiency, detailing the seamless integration into online banking, faster processing, and real-time data access -- that ultimately benefits both members and credit union operations.

Check it out and let us know your thoughts. And be sure to watch the entire episode below for all the details.

David Metz, Founder and CEO of Prizeout, and Sarah Vasey, Chief Operating Officer at United Financial, joined us on the show to share how Prizeout's new Credit Card Rewards Program -- the last piece of their CashBack+ platform -- has rewarded the credit union and its members.

According to David, they have now created a comprehensive rewards platform that not only delivers real value to members, but also empowers credit unions to compete head-to-head with the largest banks, fintechs and credit card reward companies.

Sarah echoed that statement discussing how their partnership with Prizeout allows the credit union to deliver a rewards experience that rivals anything the biggest banks can offer, while keeping it personal and familiar for members.

She added that they've offered credit cards before, both in-house and through outside providers, but bringing this program back under their own roof lets them control the member experience -- as well as having rewards integrated directly into their online banking platform. United Financial's members already use and trust that space, she said, and now their cash back rewards are right there – simple, transparent, and part of their everyday banking experience.

David talked about unlike traditional credit card rewards programs that rely on clunky third-party portals and vague points systems, CashBack+ Credit Card Rewards is designed around simplicity, transparency, and choice:

• All in one place: Rewards are managed within the members’ existing online digital banking, not through a separate portal.
• Cash back, not points: Members see their rewards as clear cash, not complex conversions.
• Credit union control: Institutions set their own cash back percentages and categories, tailoring programs to their members and business strategies.

The launch of Credit Card Rewards positions Prizeout as the only provider offering an end-to-end rewards platform built specifically for credit unions and their members.

Check it out and let us know your thoughts. And be sure to watch the entire episode below for all the details.

Ray Ragan, CIO at Securityplus Federal Credit Union, joined us on the show to discuss how he is creating a new kind of credit union event that’s focused on AI — but not just focusing on the AI buzzwords. This new event is called Banking on AI and it will take place in Atlanta, GA, June 2-3, 2026.

Ray explained the “why” behind this event, as well as sharing the multitude of AI-related topics that will affect credit unions in the near- and long-term.

He also talked about Banking on AI's target audience — and why they should attend, adding the benefits this event will provide credit unions and what he looks to achieve overall.

Check it out and let us know your thoughts. And be sure to watch the entire episode below for all the details. Get your tickets here for Banking on AI.

Gord Baizley, CEO at JUDI.AI, and Brian Devereux, Chief Lending Officer at Unitus Community Credit Union, joined us on the show to share the many benefits of Unitus Community’s investment in JUDI.AI.

Initially, Gord provided a quick refresher on JUDI.AI and how they help credit unions -- especially in the small business lending arena, which is so ripe for credit unions today.

That led us to why Unitus Community decided to invest in this organization, as well as what it means to both JUDI.AI and Unitus Community -- and other credit unions and, ultimately, their members running small businesses.

Check it out and let us know your thoughts. And be sure to watch the entire episode below for all the details.