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#2178: Michigan First the First to Go with Alogent's NXT Digital Banking Platform...

6/28/2020

 
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With the Coronavirus pandemic forcing financial institutions down their digital roads much, much quicker the past few months, credit unions took notice early on in the crisis and accelerated their digital services adoption to meet the member demand.

That said, Michigan First Credit Union adopted Alogent's new NXT digital banking platform to do just that -- meet their member needs not only now because of COVID-19 but also down the line as we emerge from the crisis and members stick to conducting their finances via the digital channel.

Jason Schwabline, Chief Strategy Officer at Alogent, joined us to discuss how Michigan First will leverage and benefit from NXT -- especially in our new normal.

Check it out and let us know your thoughts.
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#2177: Why 60% of Credit Union Members' Children Choose to Bank at Different Financial Institutions...

6/25/2020

 
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A credit union member succession plan is vital to the future of the industry. But the latest survey results from Access Softek indicates the opposite with younger consumers flocking elsewhere for their financial services. In fact, one of its biggest findings shows 60% of credit union members' children choose to bank at different financial institutions.

With the biggest transfer of wealth on the verge of happening in the next decade or so, this information should be a wake up call for credit unions to act more boldly than ever to attract younger members.

We invited Access Softek Founder/CEO Chris Doner to share more results from his company's survey -- which revealed another surprising finding: only 9% of members refer their adult children to a credit union.

Many more nuggets like these in this discussion with Chris. Check it out and let us know your thoughts.
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#2176: How DEXSTA Federal Credit Union Became 'Threat-Ready' Keeping Confidential Member Data Secure...

6/25/2020

 
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PURE IT Credit Union Services VP Business Development/CoFounder Kyle Stutzman and DefenseStorm VP Customer Solution Paige Barry joined us on the program to share how their companies' collaborative partnership helped DEXSTA Federal Credit Union become a "threat-ready" financial institution, keeping confidential member data secure.

Check out our interviews and the case study PDF (below) for more details and let us know your thoughts.
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PSCU Virtual Member Forum: VISA's Allie Chafey Discusses the Rise of Tokenization Service...

6/24/2020

 
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VISA Senior Director of U.S. Digital Products Allie Chafey discusses the rise of VISA's tokenization service during the PSCU Virtual Member Forum. Allie talks about how it really started with Apple Pay and then Google and Samsung. She adds that VISA's goal is to tokenize as much of the e-commerce volume as they can. It's all about security, as fraud continues to climb.

Check out the rest of what Allie has to say in this clip and let us know your thoughts.
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PSCU Virtual Member Forum: Mark Sievewright Shares 4 Reasons of Digital Acceleration During COVID-19...

6/24/2020

 
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During the PSCU Virtual Member Forum, Sievewright & Associates Founder/CEO Mark Sievewright shares four reasons why digital services accelerated at such a frenetic pace when COVID-19 crisis struck. Check it out and let us know your thoughts.
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