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#3435: De Dios Woodward Shares Opportunities for Credit Unions to Engage Latino Market...

7/31/2024

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Miriam De Dios Woodward, Founder, President & CEO of De Dios Consulting, stopped by the show to introduce her new firm, De Dios Consulting, and how she uses her talent, skills and experience to help not only credit union professionals but delivering tailored business growth strategies designed to reach the Latino market and help just about any organization grow in this space.

In addition to introducing her new firm, Miriam provided an update on the opportunity for credit unions to engage the Latino market today. She talked about what they need to do to better connect with this market.

Check it out and let us know your thoughts. And be sure to watch the entire episode below for all the details.

#3434: PARC Street Partners Execs Share Best Practices When Evaluating SERP Providers...

7/31/2024

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In this three-part interview, we spoke with PARC Street Partners Senior Partner Bruce Smith and Senior Partner Chris Jones to discuss such items as the company's mission, vision, and educational opportunities they provide the credit union industry in the executive benefits arena.

In part one (above), Bruce and Chris talked about how they got the idea for PARC Street, as well as sharing the company's mission and vision. And they commented on the educational opportunities they provide the credit union industry in the executive benefits plans space.

Check it out and let us know your thoughts. And be sure to watch part 2 below on best practices credit unions should abide by when evaluating SERP providers.

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In part two, Bruce and Chris shared a few best practices that credit unions should abide by when evaluating SERP providers.

They also talked about the primary reasons a credit union would put a SERP in place and how they decide if a 457f or a split dollar/switch dollar is best for a credit union.

Check it out and let us know your thoughts. And be sure to watch part 3 below on the difference between using whole life insurance to fund a plan vs. indexed universal life.

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In part three, Bruce and Chris discuss the difference between using whole life insurance to fund a plan vs. indexed universal life.

Check it out and let us know your thoughts.

#3433: Q2 Report Reveals Gen Z's Desire for In-person Banking Preferences...

7/30/2024

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Q2’s Principal Product Marketer, Jaime Dominguez, joined us on the show to discuss early findings from Q2's report with The Harris Poll on cross-generational preferences/attitudes toward banking, specifically addressing Gen Z's unique desire for in-person banking preferences.

After providing a quick overview of this report, Jaime shared some early findings that included:

It’s Not Just Gen Z: Consumers Across Generations Want Data-Driven Digital Banking Experiences
Younger Consumers Are More Dependent on Both Digital and In-Person Banking Services
As AI Grows, Consumers Expect Banking Security to Follow

Jaime also discussed lessons learned from this study -- especially Gen Z'ers unique banking preferences compared to Millennials and other generations.

He addressed how credit unions can use this information to their benefit, helping bring the personalized, in-person banking experience to the digital realm.

Here is Q2’s fully released report with The Harris Poll surrounding banking preferences and attitudes: The Personal Bank: Delivering personalized experiences across generations.

Check it out and let us know your thoughts. And be sure to watch the entire episode below for all the details.

#3432: Trellance's Dan Price Talks Risks for Credit Unions Not Conducting Fair Lending Audits...

7/30/2024

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Trellance’s Vice President of Lending & Regulatory Analytics, Dan Price stopped by the show to talk about “Does Your Credit Union Use Fair Lending Practices?”

Dan shared the risk of a credit union not conducting its own internal fair lending audit, as well as addressing what he would say to a credit union who says: “I don’t need to worry about fair lending, I know we’re doing things the right way?”

He also talks about disparate treatment and redlining being easier to recognize and react to than disparate impact. how can credit unions recognize and prevent disparate impact from impacting its members.

Check it out and let us know your thoughts. And be sure to watch the entire episode below for all the details.

#3431: What Credit Unions Can Learn from the Synapse Collapse...

7/29/2024

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Janusea’s Kyle Stutzman returned to the show for an insightful discussion on today's regulatory questions, risks, vendor relationships -- using the recent Synapse collapse as an example.

Kyle addressed what credit unions can learn from the Synapse bankruptcy, as well as, with banking as a service and fintechs talked about freely in these narratives, it can cause concerns and questions.

He also talked about fintechs Janusea is working with being focused on enabling credit union services, adding credit union members, and enhancing employee and member access to improve credit union banking -- which is different than a fintech using a credit union or bank to gain it’s own customer base and offer banking services directly, which compete with credit unions.

Lastly, Kyle shared how it’s similar and different for Janusea's credit unions – what risk profiles look like and how different fintechs’ business model impacts FI risk.

Fascinating talk once again with Mr. Stutzman. Check it out and let us know your thoughts. And be sure to watch the entire episode below for all the details.

<<Previous

#3435: De Dios Woodward Shares Opportunities for Credit Unions to Engage Latino Market...

#3434: PARC Street Partners Execs Share Best Practices When Evaluating SERP Providers...

#3433: Q2 Report Reveals Gen Z's Desire for In-person Banking Preferences...

#3432: Trellance's Dan Price Talks Risks for Credit Unions Not Conducting Fair Lending Audits...

#3431: What Credit Unions Can Learn from the Synapse Collapse...

Mike Lawson, Host

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