Blog Archives

#460: 'Say Cheese' with First Tech FCU's 'Selfie Pay' Pilot Program...

9/21/2015

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Just about everybody enjoys taking a "selfie" now and then. They're fun, spontaneous, and now secure. Secure?

Well, let me explain: This recent headline grabbing pilot program from First Tech Federal Credit Union aims to use one of today's most common past times, taking selfies, to become one of a credit union member's security steps to ensure quick and safe mobile transactions.

We invited First Tech's Director of Cards and Payments Brian Ziff-Levine on the show to get an inside look at this trendy technology and how it will benefit your credit union and your members -- as well as how it works, what prompted this pilot program, MasterCard's involvement, future applications, and how Children's Miracle Network Hospitals benefits. Enjoy!

#459: CU Times Sarah Cooke's Top 3 Credit Union News Stories in Last 25 Years...

9/17/2015

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In part 2 of our CU Times 25th anniversary chat with Sarah Cooke, we continue our discussion on what's changed and what hasn't in our wonderful industry. We also talk about Sarah's rise within the CU Times ranks from Washington, D.C., beat reporter to becoming the publication's Publisher and Editor-in-Chief. Pretty cool story. And we close out the show with Sarah's top three credit union news stories in the last 25 years. You'll be surprised at what she picks. Enjoy!

Sponsor Feature: How to Measure and Track Your CU's New Business Efforts...

9/17/2015

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In part 3 of our Credit Union Business Development and Marketing Practices series with cuStrategies' President/CEO Celeste Cook, we discuss measuring and tracking new business and marketing efforts that show results. And Celeste certainly has seen results with her credit unions, one of which increased their loans by 213% using her practices.

She explains that it's not about just attracting new members; it's about turning those member share accounts into member loan accounts -- which equates to profitability. And she shows us how in this 5-minute episode. Enjoy!

#458: How Today's Credit Union Leader Can Excel in a Rapidly Changing Financial Arena...

9/16/2015

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With a new crop of credit union leaders taking the helm of our industry, a myriad of leadership strategies and practices are quite the valuable commodity today. It only behooves our new presidents and CEOs to explore as much wisdom in this area as possible to keep our industry on its current profitable tack.

That said, we invited Sensei Leader Jim Bouchard on the program to provide the same sage wisdom he doles out during his many credit union-focused keynotes each year. An accomplished black belt in martial arts, Jim looks at leadership as being extremely flexible in today's ever-changing environment -- being tough yet compassionate to weather any circumstance this industry can deliver. We also examine his characteristics of the sensei leader and how they can benefit credit unions, the "wisdom of sharing" (very credit union-esque), and much more. Enjoy!

#457: How Allegacy FCU's Award-Winning Wellness Program Created a Winning Culture...

9/15/2015

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Allegacy Federal Credit Union has a winning culture, no doubt about it. One of the biggest reasons for its success is its award-winning wellness program called "AllHeath Wellness" -- which has turned into a successful health consulting service for the CU. AllHealth Wellness has transformed the credit union from an average player to an elite organization that's highly productive, super efficient, and one of the best places to work in North Carolina. In fact, Allegacy was one of the Top 100 Healthiest Employers in a nationwide contest.

To get the inside scoop on its success, we invited Allegacy's Garrick Throckmorton (hands down one of the best names we've had on the show) who has been a major force behind the credit union's progressive wellness program. Not only does he have eye-popping stats to support the success claims, but it is his platform in the 2015 CUES Next Top Credit Union Executive contest.

So if your credit union is stuck in the mud spinning its wheels, you may want to start your own wellness program or check out what Allegacy did with its AllHealth Wellness. Enjoy!

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