SASCU Credit Union’s Talent Development Officer Chantelle Prentice joined us on the show to discuss the many benefits SASCU’s Emerging Leader program has experienced using eLeaderHUB, created by eLeadership Academy.

The credit union's online program provides monthly micro-training for the group to focus on, live webinars, and other virtual events with credit union leaders from Canada, the US, and beyond.

​eLeaderHUB provides access to monthly live webinars, micro-training, worksheets, tools, self-assessments, and a community of CU professionals to help participants lead better from day one. Participants can join the program at any point in the year, and enrollment includes Virtual Summit and EVOLVE Workshop access.

Chantelle shared exactly how they are using the program, some results after using eLeaderHUB for more than four years, as well as other surprising benefits from their experience.

Check it out and let us know your thoughts.

eLeadership Academy helps build a high-performance culture with online, human-centric leadership training that works. The Academy provides accessible, relevant training that sticks— so credit union leaders can become a force for good, standing up to the challenges of a turbulent world all through individual and enterprise-wide leadership and coaching solutions. Visit eLeadership Academy for more details.

Financial Plus Credit Union’s Community Impact Manager, Ciara Kolasinski, and Financial Plus Credit Union’s Financial Wellness Specialist, Derek Lewis stopped by the show to share the launch of their new financial wellness platform, Enrich, to its more than 82,000 members across the state of Michigan.

Enrich was created by San Diego-based firm iGrad and is used by more than 20,000 employers and more than 300 financial institutions nationwide. Enrich employs artificial intelligence technology that engages each user with the most relevant content based on their unique financial situation and stage of life -- a "Money Personality," if you will.

Ciara and Derek shared that the new platform provides:

• The Your Money Personality™ financial behavior assessment that analyzes each user’s financial “personality.”
• Financial education courses with personalized action plans on topics including budgeting, mortgages, healthcare, college savings, student loan repayment, banking, credit, financial planning, and more.
• Gamified, interactive financial wellness courses.
• Retirement and home affordability analyzers.
• A suite of student loan and higher education tools.
• Personal finance calculators, a real-time budget tool, and goal tracking.
• Ask Earnie chatbot that answers personalized financial related questions.

After giving a quick overview of the new offering Ciara and Derek talked about what prompted them to launch a financial wellness platform for both members and staff, as well as goals they look to achieve using the digital financial education tool.

Check it out and let us know your thoughts. And be sure to watch the entire episode below for all the details.

Our good friend of the show -- as well as speaker, author, emcee, entrepreneur, photographer/videographer, cancer fighter, etc. -- Andy Janning joined us to share his latest venture in his efforts to help folks who have been impacted by cancer mentally, physically, and financially.

Andy stopped by to share the news that he has launched the Life Over Debt Alliance, an alliance of credit unions banded together to deliver help and hope to members in cancer-related financial distress.

Here's a taste of how the alliance works to benefit impacted members:

• Pausing payments and interest accrual for 6-12 months on mortgages, car loans, credit cards, and personal loans so the member can afford to heal, 
• A Cancer Care Loan with no payments or interest for 6 months to help relieve short-term financial headaches, and
• Offering in-depth financial counseling to help the member create lifelong financial wellbeing for themselves and their family  

He also discussed why he started this alliance and why a credit union should join this movement -- within a movement, if you will, as this alliance has "credit union" written all over it.

Andy explained what Life Over Debt will give your credit union to help members in this fight: latest research, best practices, procedures, webinars, multimedia stories, resources, and much, much more.

Lastly, he shared how credit unions can get involved -- and there are plenty of takers already.

Check it out and let us know your thoughts. And be sure to watch the entire episode below for all the details.

Joel Sequeira, Director of Product at GBG IDology, stopped by the show to share findings from their "9th Annual Global Fraud Report" -- as well as best practices for credit unions to help protect themselves from today's growing fraudulent activity.

Joe shared a quick overview of this latest fraud report, as well as a couple of key factors credit unions are facing in the world of trying to meet the consumer demand for frictionless onboarding — while, at the same time, ensuring a secure and protected experience.

He also talked about high level opportunities credit unions have by taking a seamless onboarding approach for new members and how frictionless identity verification can help with that process.

Joel provided some key stats found in the fraud report affecting all businesses, and in particular any affecting financial service organizations like credit unions and banks in their services to members and customers.

In addition, he shared best practices credit unions should apply to 2025 operations to ensure fraud risk is mitigated in an age of rampant AI-related fraud.

Lastly, Joel explained how human-managed AI practices can help mitigate identity fraud for credit unions in the future -- pointing to IDology reference material: "Defend Against AI-Generated Fraud, Unlock Opportunity and Mitigate Risk, and Why AI Needs to Be Smarter?"

Check it out and let us know your thoughts. And be sure to watch the entire episode below for all the details.

CUNA Strategic Services (CSS) President/CEO Barb Lowman and NACUSO President/CEO Ronaldo Hardy joined us in the Studio Lounge to open our coverage of the Underground Collision Thriller event in Las Vegas that precedes Money 20/20. 

Both Ronaldo and Barb shared highlights and insights from their respective panel sessions: "Leadership in Today's World" and "It Takes Courage." Specifically, they talked about the evolution of leadership, focusing on emotional intelligence and adaptability.

Ronaldo and Barb emphasized developing future leaders and the importance of open-mindedness in leadership. They shared personal reflections on growth and experiences provide insights into becoming more effective leaders in a sometimes divisive world.

Check it out and let us know your thoughts.