In part 1 of this 2-part series, Ongoing Operations President Kirk Drake discusses his firm's regional-based, disaster recovery services partnership with Digital Federal Credit Union (DCU). Next week we visit with DCU's Vice President of Risk Management Dave DeWitt to get his perspective on the partnership that will benefit area credit unions.

Visit:
www.ongoingoperations.com

Larky is no lark. This mobile app developer is serious about providing consumers -- your members -- with retailer discounts. But that sounds a lot like some other discount mobile apps out there already. Well, Larky sets itself apart a number of ways -- one of which is "white labeling" its software to where its can be branded with your credit union and passing discounts onto your members. This differentiator certainly enhances the value of your CU quite a bit.

To get to the bottom of this mobile discount stuff, we invited Larky's Gregg Hammerman on the show. Gregg provided some proof in the pudding with quite a few examples of how credit unions have already used Larky to their benefit. Very creative stuff here from your peers on how they are promoting themselves and saving their members some cash -- and benefiting local retailers, as well. Check it out!

In addition, Larky is an Impact Pilot Program with the Filene Research Institute.

Visit:
larky.com


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A real Friday treat for you here, as we managed to track down Mr. Charlie Trotter and get him on the show for a little chat on improvisation, humility, and creativity -- and how those three elements can really help your credit union succeed. You'd be surprised how these are overlooked in our everyday work lives that starve us of true innovation. So we invited Charlie on the show to dive deeper into this topic, which was a real eye-opener -- and any credit union looking for a leg up will want to watch this program.

Here's a telling comment Charlie shared as an example of how this stuff can work for your CU...
"Team dynamics and leadership either free people's creativity or lock it up like a sword in a stone."

I've watched Charlie speak at the CU Water Cooler Symposium a few times and have always been floored by how he can take something so innocuous like humility and make it a benefit for your organization. So I invite you to sit back this Friday or weekend and enjoy your talk with Charlie. And he is quite possibly the happiest person this side of Jupiter, so it's a mighty fine time chatting with him. Enjoy -- and take notes!

Visit:
thisisCharlieTrotter.net

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That's a wrap. The 2014 CUES Next Top Credit Union Exec competition is in the books and Integris Credit Union's Alex Castly (from Canada) has taken home the trophy as this year's winner. Alex, who is Integris' Engagement & Communications Manager, uses fun and humor to engage young people and encourage them to see what his credit union is all about. He even went as far as being stuffed into the trunk of a police car. (Watch the interview to see what that was all about.) In his presentation, Alex provided suggestions for how credit unions of any size could implement similar programs of their own -- even employing the local police force for a bit of fun.

For his efforts, Alex wins a $20,000 educational prize package that includes registration, accommodation and economy airfare to any two CUES’ CEO Institutes—one in 2015 and one in 2016—and two remote coaching sessions from CUES Supplier member, strategic partner and challenge sponsor DDJ Myers Ltd. of Phoenix, Ariz.

Other 2014 NTCUE Finalists included Alvaro Macias of $340 million Ascentra Credit Union in Bettendorf, Iowa; Brianne Meszaros of $1.4 billion Royal Credit Union in Edina, Minn.; Jennifer Mravich of $84 million Power Credit Union in Pueblo, Colo.; and Noel Sanger of $1.7 billion United Federal Credit Union in Fort Smith, Ark.

Congratulations to all participants, organizers, and sponsors -- and we look forward to 2015's competition, which starts in May.

Visit:
NextTopCreditUnionExec.com
cues.org
ddjmyers.com
currencymarketing.ca

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When you think of Cisco, you traditionally think of routers, servers, and networks. Not anymore. Cisco's Practice Director for Financial Services Jason Bettinger discusses the importance of credit unions having a seamless, omni-channel experience to compete in the highly competitive and technical financial services arena.  One of the points we touched on is that it's now expected to have a seamless presence on multiple channels: online, mobile, branch -- and pretty soon your wrist. It's a field that is evolving by the minute and it's quite important for CUs to keep pace and Jason tells you how. Check it out!

Visit:
cisco.com

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