MAXX25: NCU-ISAO's Brian Hinze Talks Defending Credit Unions Against AI-Driven Threats...

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Brian Hinze, President & CEO at NCU-ISAO, joined us in the Studio Lounge to share highlights from his conference session on "Securing the Future: Defending Credit Unions Against Cyber, Physical, Fraud, and AI-Driven Threats." Brian also promoted NCU-ISAO's 2026 CU Intersect Cybersecurity Conference taking place in New Orleans, January 26-28, 2026.

Regarding his session, Brian explored the most pressing threats facing credit unions today, addressing actionable strategies to strengthen defenses, foster cross-functional collaboration, and build a culture of security that protects members and preserves trust.

Q&A summary
What is the primary focus of NCU-ISAO as an information sharing organization?
NCU-ISAO helps credit unions understand cyber and fraud threats they face daily, while also addressing risk management, compliance, and business operations through collaboration.
What are some key topics covered at the CU Intersect conference?
The CU Intersect conference covers cybersecurity, physical security, fraud, and timely topics like AI and the regulatory landscape, making it a comprehensive event for credit unions.
How does NCU-ISAO provide actionable solutions to cyber threats?
NCU-ISAO not only identifies threats but also offers actionable countermeasures, such as blocking attacks at the firewall level and hardening ATMs against potential breaches.
What are the emerging threats that credit unions should be aware of?
Credit unions should be vigilant about ransomware, phishing attacks, and zero-day vulnerabilities, as these remain significant threats in the current landscape.
What innovative authentication methods are being recommended to combat phishing attacks?
The use of "passwordless" authentication methods, such as hardware tokens and biometrics, is recommended to enhance security against advanced phishing attacks.
What are the key takeaways from the session titled 'Securing the Future'?
The session emphasized the interconnectedness of cyber threats, fraud, and physical security, highlighting the need for a comprehensive approach to security in credit unions.

Check it out and let us know your thoughts. And be sure to watch more Studio Lounge interviews from 2025 MAXX -- as well as support our host/sponsors: GoWest Credit Union Association, Tyfone, Zest AI, DDJ Myers, Cook Solutions Group, Backbone, and Despite Impossible podcast.