THINK23: Co-op's Tiffany Doty Talks the Art and Practice of Relationship Management...

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Tiffany Doty, SVP, Client Relationships at Co-op Solutions, stopped by the Studio Lounge to discuss “The Art and Practice of Relationship Management,” at topic on which she will be speaking at the CBC CU Strategy Forum in Ventura, Calif. on May 11, 2023.

Some of the related items we discussed included:

• As a relationship management expert, how do you feel the pandemic impacted an organization’s ability to maintain a meaningful level of engagement with the people it serves?
• The THINK conference itself has an element of relationship management to it. What are the best parts of the event from your perspective?
• How has Co-op evolved its approach to client relationships over the years?

Check it out and let us know your thoughts. And be sure to watch the rest of our videos from Co-op's THINK23 on our video archive page.