Guided by their mission to deliver outstanding service to their members, 7 17 Credit Union ($1.36 billion in assets; 100,000 members; Warren, OH) has selected Corelation’s KeyStone as the best core processor to support their digital-forward approach. After experiencing strong, sustained growth over the past few years, the credit union has realized the need to switch to a core that could position them for the future. “From a strategic standpoint, our top priority is to be technologically sound and deliver our services digitally to our members. KeyStone’s open architecture and KeyBridge API will give us the freedom to partner with third-parties that offer the best products and services to our members,” shared 7 17 Credit Union President and CEO Gary Soukenik. 7 17 Credit Union’s core search initiative assessed 35 key processes and found KeyStone to be the best equipped to handle them. Highlights include the openness of the system, the ‘More in the Core’ features, ease of access to member information, and the intuitive user interface. “Selecting KeyStone was a credit union-wide decision, driven by our frontline staff who use the core daily,” explained 7 17 Credit Union SVP Innovation and Information Technology Brian Boettcher. “The idea that you can access any piece of information in just a couple clicks will allow our team to focus on the member service experience.” The credit union anticipates that KeyStone’s ease of use will significantly reduce the learning curve for new employees and enable their staff to efficiently resolve member requests. “With Corelation’s sincere desire to understand our strategic objectives and their dedication to helping us achieve them, we look forward to a partnership founded on mutual success,” added Soukenik. 7 17 Credit Union is scheduled to convert in May 2023. “Recently surpassing the 100,000-member milestone is a testament to 7 17 Credit Union’s commitment to the communities they serve and bettering their members’ lives financially,” noted Corelation President Rob Landis. “Please join us in welcoming 7 17 Credit Union to the Corelation family!”
0 Comments
Leave a Reply. |
Author: Mike LawsonMarried to a most gorgeous and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple. Archives
April 2024
Categories |