Agent IQ and Narmi Announce Strategic Partnership to Improve Digital Banking Experiences

​Agent IQ, a leader in AI-powered digital relationship banking, today announced a strategic partnership with Narmi, a leading provider of digital banking solutions. This collaboration will integrate Agent IQ’s Lynq® platform with Narmi’s digital banking and account opening products, enabling community banks and credit unions to enhance customer experience and engagement across digital channels.
 
The partnership is poised to reshape the landscape of digital banking by empowering financial institutions to deliver seamless, personal, and AI-powered customer experiences. By bringing together Narmi's state-of-the-art digital banking platform with the personal engagement and efficiency capabilities of Agent IQ’s Lynq platform, banks and credit unions will be better positioned to meet their customers' evolving digital expectations.
 
Benefits of the partnership include:
 

• Seamless Digital Banking Driven by AI Personalization: The integration of Lynq’s AI with Narmi’s digital banking platform enables financial institutions to deliver personalized, seamless experiences. Whether opening accounts or using mobile banking, customers enjoy tailored support and consistent engagement, combining AI efficiency with human connection to enhance satisfaction and operational success.
• Enhanced customer relationships: This partnership enables financial institutions to offer their customers a comprehensive banking experience, allowing them to conduct transactions digitally while also receiving personal service and advice from a dedicated banker - all without ever having to visit a branch.

 
“By integrating our Lynq relationship banking platform with Narmi’s digital banking solutions, we’re equipping banks and credit unions with tools to offer a vastly improved customer experience while also empowering them to be more efficient,” said Slaven Bilac, CEO and co-founder of Agent IQ.
 
Angela Gentry Yue, SVP of Operations at Narmi, echoed the sentiment: "Agent IQ is a perfect complement to Narmi’s digital banking and account opening products. Together, we’re providing financial institutions with a comprehensive suite of tools that significantly enhance digital engagement and operational efficiency. This collaboration marks a major advancement in our mission to drive innovation in the banking industry.”