Aloha Pacific Federal Credit Union Collaborates with MANTL to Power Growth, Modernize the Member Experience, and Expand into New Markets

Ben Conant

MANTL, an Alkami solution team and leading provider of loan and deposit account opening technology, announced today a collaboration with Aloha Pacific Federal Credit Union (Aloha Pacific FCU). MANTL will equip Aloha Pacific FCU with retail and business account opening to deliver a faster, more intuitive account opening experience across its physical and digital banking channels.
​
Aloha Pacific FCU selected MANTL to accelerate growth and scale confidently as it expands its footprint beyond Hawaii. Following its association with the University of Nevada, Las Vegas (UNLV), and the recent opening of its new Rebels CU branch on the campus of UNLV, the credit union is well-positioned to serve new markets and attract younger members.

With MANTL, Aloha Pacific FCU will unify its digital and in-branch account opening experiences to help reduce friction, enhance fraud prevention measures, and provide a more seamless and secure onboarding process for both members and employees. The MANTL Onboarding & Account Opening Platform will enable retail members to open new accounts at Aloha Pacific FCU typically in under five minutes online and in under ten minutes in-branch. Business members will also be able to typically open new accounts in under 10 minutes online and benefit from a streamlined in-branch experience.

"As the first Hawaii credit union to launch MANTL's account opening technology, our new members are experiencing a smooth, frictionless introduction to our brand and service commitment," said Vince Otsuka, president and chief executive officer at Aloha Pacific FCU. "This enhancement is part of an ongoing investment in adopting industry-leading channels to improve our member experience."

"MANTL is honored to collaborate with Aloha Pacific FCU as they enter an exciting new phase of growth," said Benjamin Conant, chief product officer, Alkami and co-founder, MANTL. "By adopting MANTL's full omnichannel solution, Aloha Pacific FCU is setting the stage for long-term expansion, delivering the modern, secure experiences today's business and retail members expect while positioning the credit union for continued innovation across Hawaii and the mainland."

Aloha Pacific FCU will now be able to automate a substantial portion of application decisions, including Know Your Customer (KYC), Anti-Money Laundering (AML), Bank Secrecy Act (BSA) checks, product service ordering, funding, and core booking processes. This automation is designed to create greater efficiencies and keep manual interventions to a minimum.

To learn how MANTL can transform your account opening process and empower your team, or to schedule a demo, click here.

To learn more about Anticipatory Banking and Alkami's Digital Sales & Service Platform, visit here.

---