Bossier Federal Credit Union Selects Mahalo Banking to Modernize Digital Experience Alongside Core Conversion

Denny Howell

​Bossier Federal Credit Union (‘Bossier FCU’) has chosen Mahalo Banking’s Thoughtful Banking® platform to deliver a modern, secure, and member-centric digital experience. The implementation will occur in tandem with the credit union’s conversion to the Corelation Keystone core system, marking a significant technology milestone.
 
The upcoming launch will provide members with a secure and intuitive digital banking experience across both online and mobile channels. Mahalo’s platform will give Bossier FCU members a consistent, secure digital banking environment, designed to support seamless account management. Its native integration with Corelation Keystone will also enable Bossier FCU to enhance operational efficiency, deliver real-time insights, and offer a more personalized member experience.
 
“Mahalo’s member-centric focus, collaborative partnership approach, and deep commitment to credit unions made them a strong culture fit with our values,” said Jim Perkins, CEO of Bossier FCU. “Our team is focused on delivering a digital experience that meets the members’ needs while laying the foundation for future innovation. Converting to Mahalo and Corelation Keystone simultaneously enables us to create a digital banking experience that is both secure and user-friendly, while streamlining our operational processes.”
 
The platform will introduce enhanced capabilities for members, including improved visibility across accounts, streamlined transfers, and integrated card management. These features allow members to manage their finances efficiently from any device at any time. Additionally, Bossier FCU staff will gain tools to respond quickly to member needs, supporting both growth and service excellence.
 
“Bossier’s synchronized digital banking and core conversion showcases how strong collaboration and thoughtfully designed technology can create real value for both credit unions and their members,” said Denny Howell, COO of Mahalo. “Through our platform’s deep integration with Keystone, Bossier gains the flexibility and tools to elevate member engagement while optimizing operations for sustainable growth.”

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