Coastal Credit Union Transforms Headquarters for Hybrid Work and Collaboration

​Coastal Credit Union has completed a transformative renovation of its headquarters in Raleigh, NC. What began as a response to space constraints evolved into a bold reimagining of the workplace, driven by the shift to hybrid work. The result is a state-of-the-art environment designed to foster flexibility, collaboration, and employee well-being. From flexible workstations and vibrant social spaces to cutting-edge technology, the new headquarters empowers staff to work how and where they’re most effective.

 “Prior to COVID-19, Coastal was quickly outgrowing our space and planned to build a new building,” said Tyler Grodi, President and CEO. “The pandemic and ensuing shift to remote and hybrid work gave us the opportunity to reimagine our existing space. We built with flexible work and fostering collaboration becoming central to everything. In doing so, we’re confident we’ve created one of the best office spaces in the area.”  

The new workspaces are designed to support hybrid and onsite employees while also making collaboration with remote employees easier. The new headquarters is designed around activity-based work, and the workspaces, technology and new practices are built to support a mix of focused individual work, collaboration, learning, and socializing. Employees are encouraged to move around the building and use the spaces and resources that best fit the tasks they need to complete.
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Individual spaces include reservable or assigned workstations, private offices, focus rooms, and wellness rooms. Collaborative spaces include meeting rooms in a variety of sizes, huddle rooms, open collaboration areas, social hubs, and training rooms.

The two-and-a-half-year project has added decades of new life to the six-story, 135,000-square-foot building. New features and amenities include a two-story outdoor social and collaborative space, an onsite coffee bar, electric vehicle charging stations, and inclusive restrooms. The building also includes a new credit union branch for Coastal members, and the new Bill Smith Board Room is named in memory of Coastal’s longest-serving board member.

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