Directions Credit Union Selects Mahalo Banking to Expand Financial Management Tools

Denny Howell

​Directions Credit Union (‘Directions’ – asset size of $1.3 billion) has selected Mahalo Banking to elevate its digital banking experience with deeper Corelation Keystone integration, industry-leading security, and a uniquely collaborative support model designed to empower both staff and members.
 
“Mahalo stood apart for their inutitive understanding of credit union operations and dedication to driving our mission forward,” said Barry Shaner, President and CEO of Directions. “We heard again and again from other credit unions that Mahalo’s team truly listens, builds solutions that work, and acts as a true partner. That commitment, combined with their great track record on core integration and security, gave us complete confidence in choosing their platform.”
 
Key upgrades will allow Directions’ members access to a range of highly requested new features once the Mahalo platform is live. Debit and credit card controls will now be fully incorporated into the online and mobile experience, while robust account aggregation will offer members a centralized financial view —meeting the growing demand for simplified money management. Members will also benefit from personalized tools such as transaction comments, expanded financial wellness and budgeting resources, and Youth Banking options to help families teach financial literacy and healthy saving habits.
 
“More and more, members expect a seamless way to manage all of their finances in one place, including accounts held at other institutions,” added Sonja Delaney, Chief Strategy Officer at Directions. “Mahalo’s platform makes that simple, while also giving members confidence that their information is secure at every step.”
 
“Directions’ approach reflects what we love most about working with credit unions: a shared focus on serving members first,” said Denny Howell, COO at Mahalo. “We take pride in being a trusted partner credit unions can rely on, and our goal is to deliver secure, innovative digital banking that helps them deepen relationships and stay competitive. We’re thrilled to support Directions CU on this next chapter of their digital journey.”

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