Great Lakes Credit Union Featured In Callahan & Associates’ “Anatomy Of A Credit Union”

Steven Bugg

Great Lakes Credit Union (GLCU) has been featured in the Spring 2025 edition of Callahan & Associates’ “Anatomy Of A
Credit Union” series, which highlights exemplary credit unions demonstrating strategic innovation and community impact.

The comprehensive profile details GLCU’s transformative journey since 2018 under the leadership of President and CEO Steven Bugg. By streamlining nearly 300 strategic initiatives into a focused mission centered on “putting people before profit” GLCU has experienced significant growth, expanding its assets from $886 million to $1.5 billion between 2019 and 2024.

Key highlights from the feature include:

• Strategic Revitalization: A clearly defined mission has breathed new life into the credit union.
• Leadership Insights: Valuable lessons from CEO Steven Bugg.
• Beyond the Balance Sheet: Understanding sustainable growth beyond financial metrics.
• Diversity’s Value: Embracing a diverse market to fuel success.
• Community Impact: How strategic mergers have amplified community initiatives.
• Operational Excellence: A people-centric system fostering transparency and accountability.

“Credit unions need to focus on being credit unions, serving members and communities,” said Tim Lukomski, chief financial officer at Great Lakes Credit Union. “Financials are important, but they shouldn’t drive decision-making at the expense of the mission.”

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