Mahalo Technologies Achieves Corelation Certification Status

Jim Stickley

Mahalo Technologies, Inc., a leading provider of online and mobile banking solutions for credit unions, has achieved its Corelation Certification status that verifies Mahalo is following all of the core processor’s best practices – as well as programming procedures and interfacing with Corelation’s API KeyBridge.
 
According to Mahalo President Jim Stickley, this certification furthers Mahalo’s mission of building tight integrations with core systems like Corelation’s KeyStone. As a result, Mahalo’s credit union partners can see and manage everything in the core.
 
“From the credit union perspective, Mahalo’s integration to the [KeyStone] core is what provides our members the seamless response times and a full menu of features they expect,” The Local Credit Union CEO Joe Hallman says.  “From the beginning, Mahalo took advantage of every aspect of Corelation’s open architecture and the ‘certification’ validates their efforts. Bravo!”
 
On that note, Hallman adds that three years ago his credit union embarked on a journey that fulfilled Mahalo’s vision of the omni-experience – as well as THE LOCAL’s vision of exceptional member service. “Our relationship with Mahalo is the strongest of any vendor, and we are grateful to share in each other’s success,” he says. “Congrats on our three-year anniversary and their certification – and we look forward to our newly renewed long term agreement and many more anniversaries to come.”
 
The certification also ensures that the calls Mahalo conducts to retrieve the data that is presented to members happens in a quick and timely manner, which allows for the best possible member experience from the credit union’s perspective. The certification also allows Mahalo to continue to focus on offering extended functionality in the core to their members.
 
"This certification emphasizes the goals we already have regarding tightly integrating into the Keystone core system," Stickley states. “Credit Unions choose core vendors because of the functionality that they provide. It is our job to build strong and deep integrations so these features can be presented to their members through a robust digital experience.”
 
A few examples of these integrations include ACH/A2A, Real-time alerts, round-up programs, automated dispute processes, and more.
 
“Corelation’s KeyBridge Certification program provides our clients with the knowledge that a vendor’s interface aligns with Corelation’s API workflow standards,” explains Corelation Director of Vendor Relations Ron Yeshulas. “We are pleased that Mahalo has successfully completed their certification with Corelation, showing their continued commitment to providing a high-quality interface to our mutual clients. Corelation continues to work with our valued partners, like Mahalo, to provide solutions that meet the growing needs of their credit union clients’ members.”
 
“Overall, this certification means a lot for Mahalo and our credit union partners,” Stickley says. “We are very aggressive in releasing new features and functionality and this just shows that our team does a fantastic job of creating new code and ensuring that it’s developed properly for our credit unions.”

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