MDT Releases Report on New Banno Custom Development Offering

​MDT, a CUSO that helps credit unions navigate complex financial technology ecosystems, today released a new whitepaper, Extending the Digital Frontier - How Custom Banno Development Creates Digital Differentiation for Credit Unions, which explores how MDT partnered with Embers Credit Union, headquartered in Marquette, Michigan, to extend and tailor the Banno digital banking experience through secure, scalable custom development.

Credit unions have long differentiated themselves through service, relationships, and community connection. Today, however, differentiation must also thrive in the digital channel. As digital banking platforms become increasingly standardized, many institutions are asking an important question: If everyone uses the same platform, how do we stand out?
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The story illustrates the strategic value of customization, the infrastructure required to support it, and the broader implications for credit unions seeking to compete in a digital-first environment.

“We’re not trying to win any flat-out races, we’re just trying to run our own race in our own communities, and that means being able to nimbly deploy our services and our ideas digitally,” said David Black, Executive Vice President and Chief Operating Officer at Embers Credit Union. “As we move forward, the ability to quickly shape digital experiences – not just plug them in off the shelf – will become one of the defining advantages for Embers and other community-focused credit unions who still need to compete in the digital space.”

“For MDT, this initiative represents more than a single client project. It reflects a broader evolution in how credit unions can approach digital innovation. Rather than relying solely on vendor roadmaps, institutions can begin building capabilities to experiment, iterate, and introduce new member-facing solutions more quickly,” said Matt Baaki, Chief Technology Officer at MDT.

To learn more, download the full report, Extending the Digital Frontier - How Custom Banno Development Creates Digital Differentiation for Credit Unions.