Contact Brand: Origence, a CU Direct Brand Address: 18400 Von Karman Ave, Suite 900, Irvine CA 92612 Website: www.origence.com Phone: (833) 908-0121 Contact: info@origence.com About
Origence delivers the ultimate origination experience. For 25 years as CU Direct, we’ve helped credit unions increase loan volume and income, create efficiencies, and grow membership through our automotive, lending and strategic solutions. Today, as Origence, our next generation technology solutions and services span across indirect lending, mortgage and consumer loan origination, digital retail, analytics, marketing and CRM, auto shopping, vehicle service programs and identity theft solutions, advisory services, and outsource loan processing. We help credit unions optimize the member experience, leveraging integrated solutions to bring efficiency, productivity, and profitability to lenders. Visit www.origence.com for more information. Products/Services
Mortgage POS With the Origence point-of-sale system, consumers can quickly apply for a mortgage through the device of their choice, communicate in real-time, stay up-to-date on the status of their loan, and receive “gentle reminders” when outstanding tasks need to be completed. From application to closing, they’ll always stay connected and in the loop. Mortgage LOS Transform your digital mortgage production and start processing and underwriting with a new level of speed, efficiency and quality. From the mundane to the complex, tasks across multiple roles have been streamlined and automated to create a finely-tuned lending machine. Consumer LOS Lending 360 is a comprehensive loan and new account origination system designed to improve the member experience. Its highly customizable decision engine creates the maximum efficiency for faster decisions, utilizing powerful reporting, seamless origination and underwriting, and simple integration. Home Equity Featuring seamless integration with our LOS and POS, you’ll be able to process your home equity lending with speed and accuracy. Our white-labeled platform is powered with an “experience-first” UI, taking your member service to the next level. Consulting Grow membership and loans with point-of-purchase and indirect lending via the largest network of credit unions and dealers nationwide, with over 15,000 dealers nationwide and a range of proprietary features designed to work for credit unions. Auto Shopping AutoSMART is the online vehicle marketplace that lets you control the digital car-buying experience of your members. Comprehensive digital shopping tools provide features such as pre-approved financing, a dealer locator and an inventory of over 2 million vehicles across 15,000 dealers across the country. Outsourced Loan Processing Our full-service solution processes and funds indirect loans for you, according to your guidelines. With our in-house experts and leading-edge document processing AI, we can increase accuracy while taking the burden of tedious tasks off your shoulders. Indirect Lending Grow membership and loans with point-of-purchase and indirect lending via the largest network of credit unions and dealers nationwide, with over 15,000 dealers nationwide and a range of proprietary features designed to work for credit unions. Marketing & CRM By syncing directly with your core and loan origination systems, our marketing and sales engine combines trigger marketing, campaign automation, CRM, and data warehousing into one platform that increases loan volume, decreases call volume, and keeps members borrowing. Analytics Lending Insights is a customizable loan portfolio management system. Designed as a central source of valuable data analytics, Lending Insights helps credit unions build deeper efficiencies and increase loan volume through its comprehensive set of solutions. Vehicle Remarketing Vehicle Remarketing Solutions provides a national repossession and disposition network with competitive pricing your credit union can afford. Identity Solutions Vero’s credit union solutions offer valuable identity theft protection and recovery services for credit unions and their members. Vehicle aftermarket protection extends the relationship after the sale with GAP insurance, roadside protection and customized service contracts Case Studies
La Capitol FCU Dramatically Improves Speed and Efficiency of Loan Decisions, Enhances Member Engagement and Increases Overall Loan Activity with Lending 360. THE CHALLENGE: Reduce time and improve LOS workflow. La Capitol Federal Credit Union operated on a Loan Origination System (LOS) that was time-consuming, expensive, and inefficient in managing day-to-day tasks, such as emailing documents to members or the flexibility to change rules without an added fee. It became apparent to La Capitol that in order to provide a better member experience and ultimately, a more streamlined process for their staff, they needed to implement a system that could offer immediate changes in the form of processing loans and managing workflow. They wanted a system that was configurable and easy to make changes according to their needs. ... (read more) Best Practices: Strengthening credit union/dealer relations for mutual success. The Credit Union of America and Scholfield Honda case study examines the keys to developing and maintaining a successful credit union-auto dealer partnership in today’s automotive lending landscape. By looking at their partnership from their separate perspectives, the case study reveals how the credit union and the dealer have forged a vital relationship that has resulted in continued growth for each organization, and sheds valuable insight to the challenges, the solutions and the benefits of their partnership ... (read more) Citadel’s auto lending revenue jumps 14% after switching point-of-purchase providers. THE CHALLENGE: Reduce expenses and grow auto lending portfolio. Citadel operated a point-of-purchase lending CUSO for nearly thirteen years. After closing the CUSO, Citadel was challenged to make its auto lending program more profitable. It had been using DealerTrack as its indirect lending provider and accrued $30,000 in monthly expenses from application fees, dealer “shotgunning” and paper that did not meet the credit union’s lending criteria. Furthermore, only 23% of the indirect loan applications received was actually funded. Citadel needed a solution that would cost less and allow the credit union to set forth tighter lending parameters for its dealers. During its pursuit to find a solution that would accomplish these goals, the credit union was also seeking solutions that would provide more auto buying services for its members to expand their auto loan portfolio ... (read more) |
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