CUbroadcast
  • Home
  • Episodes
  • Webinars
  • Knowledge Hub
  • StudioLounge
  • News
  • Careers
  • Supplier Central
  • Livecast
  • VideoTips
  • Subscribe
  • VideoServices
  • Sponsorships
  • About
  • Contact
  • Blog
  • Home
  • Episodes
  • Webinars
  • Knowledge Hub
  • StudioLounge
  • News
  • Careers
  • Supplier Central
  • Livecast
  • VideoTips
  • Subscribe
  • VideoServices
  • Sponsorships
  • About
  • Contact
  • Blog

Co-Plaintiffs Commend NCUA Interim Final Rule Affirming Federal Credit Unions’ Power to Collect Interchange Fees

7/10/2026

0 Comments

 
Picture
In a comment letter filed Thursday, America’s Credit Unions, the Illinois Credit Union League, American Bankers Association, and Illinois Bankers Association offer strong support for the National Credit Union Administration’s (NCUA) interim final rule on preemption related to federal credit unions’ non-interest charges and fees.

The groups are plaintiffs in the lawsuit challenging the Illinois Interchange Fee Prohibition Act. In the letter, they argue that the rule makes clear:
  1. Preemption of state laws purporting to limit or affect the conditions of federal credit union loans and lines of credit is not limited to charges to members; and
  2. Federal credit unions enjoy broad authority to charge and receive non-interest charges and fees, including interchange fees for credit- and debit-card processing.

“Interchange fees compensate card issuers for the integral role they play in every credit and debit card transaction—maintaining accounts, extending credit, authorizing transactions, monitoring for fraud, and otherwise ensuring that the modern payment system functions. Collecting them is therefore an integral part of the provision of payment cards and card processing that the FCUA indisputably authorizes,” the letter reads.

The letter outlines how the NCUA’s interim final rule confirms that power, and how confirming preemption provides benefits to credit union members and the economy.

“If the IFPA were not preempted, compliance with that law would require sweeping changes to payment card systems… At the end of the day, those and other costs would ultimately be borne by consumers.”

The groups highlight several compliance and liability concerns, and the risk of a patchwork of state laws that would jeopardize national payment systems.

0 Comments

Park View Federal Credit Union Names Hina Khalid Chief Financial Officer

7/10/2026

0 Comments

 
PictureHina Khalid
Park View Federal Credit Union is pleased to welcome Hina Khalid as its new Chief Financial Officer, bringing more than 20 years of financial industry experience to the role and reinforcing the credit union’s commitment to improving financial lives and serving members with strong, trusted leadership. 

“We are delighted to welcome Hina to the Park View team,” said John Beiler, President & CEO. “She brings broad, well-rounded industry experience that will strengthen our credit union and support the financial well-being of the members we serve. We look forward to her leadership as we continue positioning Park View for long-term success.” 

Hina most recently served as Chief Financial Officer for Labor Credit Union. Throughout her career, she has held positions at Merrill Lynch, Purdue University, Purdue Federal Credit Union, Industrial Federal Credit Union, and Amalgamated Bank of Chicago, among others. Her diverse experience across the financial services industry has equipped her with a broad perspective on financial leadership and a deep commitment to improving people's financial well-being.

"As a CFO who looks beyond the numbers to the people behind them, I'm drawn to Park View's people-first culture," said Hina. "The credit union represents the ideal blend of deep community values and modern financial ambition, and I'm excited to pair innovative technology with a high-touch human approach to help position it for continued growth and long-term success."

Her commitment to the credit union movement reaches well beyond the office. Hina has volunteered on the board of the DC chapter of the MD/DC Credit Union Association and with DORA Financial, a CUSO focused on helping people gain access to mainstream banking services. She also embraces emerging technology, serving on advisory boards for AiVantage, CU Insight, and Algebrik AI.

She earned her Master of Business Administration (MBA) in Strategic Management from Purdue University and a Bachelor of Science in Accounting and Finance from DePaul University. Committed to ongoing professional development, she recently earned certifications in areas including AI and commercial lending.  

Hina was selected following a regional search conducted in partnership with DDJ Myers, an executive search and leadership development firm. ​

0 Comments

NCUA Highlights Anti-Fraud and Other Updates in FinCEN’s Revised 314(b) Program Guidance

7/10/2026

0 Comments

 
fincen
The National Credit Union Administration is highlighting anti-fraud and other updates published in recently revised 314(b) guidance by the Financial Crimes Enforcement Network (FinCEN). Credit unions who elect to participate in the 314(b) program may benefit from this revised guidance to share information, mitigate potential losses, or increase suspicious activity detection.

​
Participating credit unions can obtain legal protections to share information about fraud, money laundering, terrorist financing, sanctions evasion, and additional criminal activity with other program participants. The section 314(b) program provides financial institutions with the flexibility and connectivity to counter such threats by allowing them to identify repeat actors or financial schemes that move across financial institutions to evade detection, which limits the exploitation of information gaps in the financial system.

FinCEN’s revised guidance highlights and clarifies the benefits available to registered participants, including the ability to share information in real-time, under what circumstances information can be shared, and how information can be shared. 
The following additional details are also addressed:
  • Institutions can share information that does not constitute a legal transaction, but can include an attempt to engage in a transaction
  • Information can be shared even if the sharing entity has no reason to believe that the information relates to a specific customer, account, or transaction of the financial institution receiving the information
  • New examples discuss the types of information that can be shared, such as video surveillance footage, cyber-related data such as IP addresses, and fraud indicators

Credit unions can read the complete guidance for further information, which also clarifies that the sharing and receiving institutions must maintain adequate procedures to protect information security and confidentiality when participating in the program.

As a reminder, participation in FinCEN’s 314(b) information sharing program is entirely voluntary. Credit unions wishing to participate can register through FinCEN’s website.

0 Comments

MANTL to Host Webinar with Credit Union West on How Modern Account Opening Fueled $400 Million in Deposit Growth

7/9/2026

0 Comments

 
​Alkami Technology, Inc. (Nasdaq: ALKT) (“Alkami”), a digital sales and service platform provider for financial institutions in the U.S., today announced MANTL, an Alkami solution team and leading provider of loan and deposit account opening technology, will host a webinar featuring Credit Union West to showcase how modernizing account opening helped the credit union generate more than $400 million in deposit growth while delivering a faster, more seamless experience for members and employees alike.
​
Hosted in partnership with Callahan & Associates, "A $400M Growth Story: How Credit Union West Modernized Account Opening to Drive Growth" will take place on Wednesday, July 15, 2026, at 2:00 p.m. ET. The webinar will feature Danielle Green, vice president of retail delivery at Credit Union West, and David Carlson, vice president of new logo sales at Alkami.

As consumers and business owners increasingly expect intuitive, digital-first account opening experiences, financial institutions are under pressure to remove friction while accelerating growth. During the webinar, attendees will learn how Credit Union West partnered with MANTL to unify retail and business account opening across physical and digital banking channels, transforming account opening from an operational process into a strategic growth engine.

Since implementing its modern account opening strategy, Credit Union West has:
  • Exceeded its 2025 membership and deposit growth goals, accelerating new member acquisition while strengthening existing relationships.
  • Reduced retail account opening to approximately five minutes across channels while improving business account opening and launching online business account opening for the first time.
  • Enabled multiple branches to each generate more than $15 million in new deposits during their first year using MANTL, with one branch surpassing $55 million.
  • Saved more than 3,753 staff hours on in-branch account opening in 2025, allowing employees to focus more on serving members and building relationships.

"MANTL has completely transformed how we engage with our business and consumer members and has supercharged growth across membership, deposits, and product types," said Green. "The ability to deliver a single, unified omnichannel experience is incredible. All of our banking channels are now connected, our employees are empowered, and our members have an intuitive, seamless onboarding journey, however and wherever they choose to bank."

To register for the complimentary webinar, visit here.

To download the Credit Union West case study, visit here.

To learn more about the Alkami Digital Sales & Service Platform, visit here. To request a demo, visit here.
0 Comments

Members Mobile and MSUFCU Partner to Bring Affordable Mobile Service and Benefits to Credit Union Members

7/9/2026

0 Comments

 
PictureApril Clobes
Members Mobile Inc. (“Members Mobile,” the “Company”), the credit union-focused mobile service provider integrating wireless connectivity with financial technology solutions, today announced the commercial launch of its mobile phone service with Michigan State University Federal Credit Union (MSUFCU), the Company’s founding credit union partner.

Through the partnership, MSUFCU members can now access affordable nationwide 4G/5G mobile service, premium member support, and monthly Cash ShareBacks™ deposited directly into their eligible MSUFCU checking account. The launch reflects a shared commitment to helping members keep more of what they earn while extending the everyday value of their credit union membership.

As Members Mobile's founding credit union partner, MSUFCU is the first credit union to commercially launch the service for its members. Together, the organizations are introducing a new way for members to manage one of their largest monthly household expenses through a trusted financial relationship. The partnership also marks the beginning of Members Mobile's broader expansion, with more than a dozen credit unions already committed to future launches across the United States.

"At MSUFCU, we're always looking for new ways to help our members achieve greater financial well-being through products and services that make everyday life easier," said April Clobes, MSUFCU President and CEO. "Members Mobile is a natural extension of our commitment to delivering meaningful value beyond traditional banking. By combining affordable wireless service with monthly Cash ShareBacks™, we're helping members lower an everyday expense while rewarding them for choosing MSUFCU as their financial partner."

“We are grateful to MSUFCU for being such an important founding partner, and for their vision and leadership to bring this to their members and to the Credit Union ecosystem as a whole,” said Luis Jimenez-Tunon, Co-founder of Members Mobile. “Mobile service is one of the largest recurring household expenses for many families. By working with MSUFCU, we can help bring that expense into the credit union relationship and create real value for members.”

Through Members Mobile, MSUFCU members can choose simple, transparent mobile plans, access reliable nationwide 4G/5G service, receive premium VIM (Very Important Member) Support, and benefit from monthly Cash ShareBacks™ paid directly into their eligible MSUFCU checking account. Members Mobile also includes Data SafetyNet™, allowing unused data to roll over each month, up to the member’s plan limit.

Through Members Mobile’s proprietary VIMplicity™ platform, MSUFCU members can sign up digitally in minutes and activate their new mobile plan using eSIM or a physical SIM card and connect their monthly mobile service payment directly to an existing credit union account.

“Credit unions have earned a unique level of trust with their members, and mobile service is a natural extension of that relationship,” said Gary Brandt, Co-founder and Chairman of Members Mobile. “Our partnership with MSUFCU demonstrates how credit unions can turn mobile phone service into a practical and sustainable member benefit, helping members reduce costs while creating a new critical touchpoint with members.”

For members, the experience is simple: choose a Members Mobile plan from the app or website, bring a compatible smartphone, keep a current phone number or get a new one, and activate digitally in just a few clicks. Members Mobile plans to expand to include additional credit union products and services, including cards, savings, lending, and device insurance and financing.

MSUFCU members can explore available plans and enroll by visiting msufcu.org/membersmobile. Additional information about Members Mobile is available at membersmobile.com or by downloading the Members Mobile app, available in the Apple App Store and Google Play Store.

0 Comments

VyStar Credit Union Expands Partnership with FMSI to Advance Branch Performance Strategy

7/9/2026

0 Comments

 
VyStar Credit Union, an FMSI client since 2018, is expanding its use of FMSI’s workforce and branch optimization platform to give branch teams deeper insight into performance across its network, helping members receive faster, more consistent service both in-branch and online.

As part of the expanded partnership, VyStar will join FMSI’s beta program for new AI-driven analytics, giving teams better visibility so they can serve members more effectively. Providing clearer insight into branch performance and service opportunities enables teams to take more informed action while strengthening the overall member experience.

The expansion comes as VyStar continues to see strong appointment-based scheduling activity across its branches, a trend the credit union has maintained even as appointment volume has leveled off as member preferences continue to evolve. VyStar remains focused on expanding digital and self-service options while ensuring members continue to have flexible, convenient ways to access support, whether they prefer in-branch, online or by appointment. 

“Our focus is always on delivering a better experience for our members, which is why we are excited about this next step with FMSI,” said Corey Kreuter, VP Member Experience Support Systems Product Management, VyStar Credit Union. “By using data to better understand how our branches operate, we can make smarter decisions that improve service, reduce wait times, and create a more consistent, accessible experience for every member, whether online or in person.”
​

“VyStar has built a strong operational foundation and continues to evolve how it uses data, moving beyond day-to-day branch operations to uncover insights that help guide what comes next,” said Jacob Reeves, general manager, FMSI. “That's exactly the conversation our AI analytics work is built for, and we're glad VyStar is one of the first credit unions helping shape it.”
0 Comments

First Entertainment Credit Union Launches All-In Summer Campaign to Help Members Get More from Everyday Banking

7/8/2026

0 Comments

 
PictureHeather Lewis
With consumers increasingly spreading their finances across multiple financial institutions and digital payment platforms, First Entertainment Credit Union is launching its All-In Summer direct deposit campaign to encourage both new and existing members to make First Entertainment their primary financial institution.
​

By establishing direct deposit with First Entertainment, members can simplify their everyday banking while enjoying rewards designed to help them make the most of the summer season.

"Consumers today have more choices than ever when it comes to managing their money," said Heather Lewis, Senior Vice President and Chief Growth and Experience Officer for First Entertainment. "Whether it's a traditional financial institution, a fintech platform, or a payment app, people are often spreading their finances across multiple places. Through the All-In Summer campaign, we're encouraging members to simplify their financial lives by making First Entertainment their primary financial institution while rewarding them with experiences that help them make the most of the season."

Members who establish qualifying direct deposits during the promotional period can choose from a variety of summer inspired rewards and will automatically be entered into the All-In Summer Sweepstakes, featuring monthly cash prizes and a grand prize of $5,000.

Eligible participants can choose from the following rewards:
  • Two tickets to Rooftop Cinema Club
  • Gas gift card
  • ResortPass access to a participating hotel
  • One-week pass to The Refinery at LA Center Studios
  • DoorDash gift card

In addition to selecting a reward, qualifying members will be automatically entered into the All-In Summer Sweepstakes, which includes:
  • Three monthly winners receiving $1,000 each
  • One grand prize winner receiving $5,000 at the conclusion of the campaign

Beyond rewards, establishing direct deposit provides members with a convenient and reliable way to receive their pay while helping streamline everyday money management.

"As a credit union built to serve the entertainment and creative community, we're always looking for ways to deliver meaningful value to our members," said Lewis. "All-In Summer is about helping members build stronger financial habits while enjoying experiences that reflect their lifestyles."

For more information about the All-In Summer campaign, eligibility requirements, and official sweepstakes rules, visit First Entertainment All-In Summer.

0 Comments

Eltropy Opens Its Agentic AI Platform to Fintechs with New Early Access Program

7/8/2026

0 Comments

 
PictureCatherine York Powers
Eltropy today opened applications for its Early Access Program, giving fintech companies the ability to build and distribute AI agents to more than 750 credit unions and community banks that run on the Eltropy platform. 

The early access program is phase one of creating a governed marketplace where institutions can access specialized AI capabilities from certified fintech partners alongside Eltropy's own pre-built AI agents. Credit unions and community banks can also build their own AI agents on the platform. 

The Infrastructure Behind the Program
The foundation partners build on is what sets the program apart. Eltropy sits at the point where member conversations happen across every digital and voice channel. That position means the platform captures member intent as it unfolds, and through more than 50 native integrations spanning core banking, lending, collections, AOS, CRM, and contact center systems, can connect that intent directly to execution. 

A member asking about a loan modification, a payment plan, or a dispute doesn't have to be handed off to a separate workflow. The AI agent, operating within the same platform that initiated the conversation, can take the request through to completion.

For fintechs, this matters because the hardest parts of building for financial institutions are already in place: the integrations, the compliance infrastructure, the member-facing channels, and the institutional relationships, so partners aren’t starting from scratch.

“What we're offering fintech builders is a platform that already has the distribution, the integrations, and the trust relationships with institutions,” said Abhishek Tiwari, Chief Product Officer at Eltropy. “The goal is to shorten the path from a good idea to a working agent that's actually deployed and serving members and to make sure when it's deployed, it's operating within guardrails that institutions and their regulators can stand behind.”

Safe AI as Standard
All agents deployed through the Eltropy platform -- whether built by Eltropy, a fintech partner, or the institution itself -- operate within Eltropy's Safe AI framework. This covers data privacy, model governance, human escalation pathways, regulatory alignment, and full conversation auditability.

For institutions, the framework provides a consistent compliance baseline across every agent in the marketplace, regardless of who built it. It extends the consolidation logic Eltropy started with. Where the platform once helped institutions replace multiple communication vendors with a single environment, it now applies that same logic to agents -- a single governed layer for deployment, supervision, and compliance, rather than a separate review process for each new capability.

Already in Practice
Constant AI, which is focused on loan servicing and loss mitigation automation for community financial institutions, is among the first companies building on the platform through the early access program.

“We spent considerable time evaluating how to reach community financial institutions at scale,” said Catherine York Powers, Founder and CEO of Constant AI. “Building on Eltropy's platform meant the infrastructure already existed -- the channels, core integrations we didn't yet have, a mature compliance framework. It lets us focus on what we actually do well, which is keeping people out of collections with programs like skip-a-pay, due date change, loan modifications and more -- and get to institutions much faster than we could have independently.”

For the institutions themselves, the program addresses a practical challenge. Many credit unions and community banks want access to specialized AI capabilities in areas like loan servicing automation, collections, or member financial wellness but face significant overhead in evaluating, integrating, and governing each new vendor relationship.

Program Details
Fintech companies accepted into the program will receive access to Eltropy's Agentic AI OS and marketplace, dedicated labs environments configured to reflect live CFI setups, compliance and security documentation, co-development support, and a path to distribution across Eltropy's network of 750+ institutions upon certification. Early partner pricing and revenue-sharing terms are available.

Priority areas include loan servicing, member financial wellness, collections and loss mitigation, fraud and dispute resolution, business banking, and multilingual member engagement.

0 Comments

Members Mobile Launches Integrated Mobile and Fintech Service for Credit Union Members Across the U.S.

7/8/2026

0 Comments

 
Picture
Members Mobile Inc. (“Members Mobile,” the “Company”) today announced the nationwide launch of its high-speed 4G/5G mobile offering with integrated fintech services built specifically for credit unions and their members. Members Mobile gives credit unions a new way to digitally engage with their members by offering mobile service as a member benefit, with compelling savings, digital onboarding, and credit union account integration built into a member-friendly experience.
​
Through Members Mobile, credit unions can offer members simple mobile plans, reliable nationwide 4G/5G service, premium support, and money-saving benefits, including direct Cash ShareBacks™ paid into the member’s credit union account. “We are pleased to announce our commercial service launch across the U.S. Credit unions have earned a unique level of trust with their members, and we believe mobile service is a natural extension of that relationship," said Gary Brandt, Co-founder and Chairman of Members Mobile.

As a credit union service organization, or CUSO, the company is launching with MSUFCU as its founding credit union partner, the first of a dozen credit unions already signed on for expansion across the U.S. representing, cumulatively, more than 2.5 million members.

The Members Mobile proprietary technology platform, VIMplicity™, is designed to seamlessly connect mobile activation with digital account onboarding – within a single App and digital-first experience. Members can sign up for wireless service, activate through eSIM or physical SIM, and connect their mobile plan with their existing credit union account or open a new account – within minutes. Members Mobile also provides additional benefits such as Cash ShareBacks™, Data SafetyNet™, and Very Important Member (“VIM”) Support.

Luis Jimenez-Tunon, Members Mobile Co-founder, added, "Members are looking for simpler, more transparent ways to manage everyday expenses. Members Mobile gives credit unions a new way to help members save money, stay connected, and align more of their financial life with the credit union."

According to J.D. Power, the average American spends about $141 a month on wireless once device payments, fees, and taxes are included. Survey results across several credit unions and more than 1,235 members, indicate that 66% of members can save over $300 per year and 43% can save over $540 per year by switching to Members Mobile.

For members, the experience is simple: they can choose a Members Mobile plan from the Company’s App or website, bring their own compatible smartphone, keep their current phone number or get a new number, and start activation digitally in just a few clicks, with support available along the way. For new credit union accounts, the Company can seamlessly guide new members through a digital account opening within minutes. Members Mobile plans to expand its fintech capabilities to include additional credit union products and services, including cards, savings, lending, and device insurance and financing.

Members Mobile’s mission is to help credit unions bring money and mobile together in a way that creates real value for members and credit union partners.

Members can learn more and enroll at membersmobile.com or by downloading the Members Mobile app, available in the Apple App Store and Google Play Store.

0 Comments

Rize Credit Union honors community advocates for expanding access and financial empowerment

7/8/2026

0 Comments

 
PictureJennifer Oliver
​Rize Credit Union (Rize) recognized the Mid Valley Family YMCA and David Ford, senior government relations manager at Southern California Edison, with its Advocate of the Year Award for their efforts to expand opportunity and support communities throughout Southern California. The Advocate of the Year Award honors individuals and organizations whose advocacy, partnership and leadership help advance Rize's mission of empowering people to achieve greater financial security. To learn more about Rize Credit Union's community partnerships and financial initiatives, visit RizeCU.com.
 
“We're proud to recognize the recipients of our Advocate of the Year Award, an honor that reflects the heart of who we are as a credit union,” said Jennifer Oliver, president and CEO of Rize Credit Union. “At Rize Credit Union, we believe our mission extends far beyond traditional banking. This award is reserved for those who actively bring that mission to life, individuals and organizations who go above and beyondto open doors, create opportunity and help us empower communities on the path to lasting financial security. Mid Valley Family YMCA and David Ford exemplify the power of partnership and advocacy in helping people build stronger financial futures.”
 
The Mid Valley Family YMCA was recognized for its partnership with Rize in launching the Amigo Lounge, a community space designed to build trust and strengthen financial capability among local residents. Located within the YMCA, the Amigo Lounge gives individuals and families a comfortable environment with free WiFi and computer access to work, study or connect with one-on-one financial counseling. The initiative reflects a shared commitment between the YMCA and Rize to reduce barriers and increase access for members, equipping them with the tools they need to succeed.
 
Rize also recognized David Ford, senior government relations manager at Southern California Edison, for his longstanding support of the credit union and its mission. Ford has been a dedicated Rize member and advocate within the Edison organization, helping strengthen relationships, foster collaboration and identify new ways for Rize to better serve employees, members and the broader community.
 
Rize Credit Union is a member-owned financial institution dedicated to helping individuals and families achieve financial wellness through personalized banking, financial education and partnerships. Through accessible services and a people-focused approach, Rize works to support long-term financial success for the communities it serves.
 
For more information on Rize Credit Union, please visit RizeCU.com or follow them on Facebook, Instagram, X and LinkedIn.

0 Comments
<<Previous

    Archives

    July 2026
    June 2026
    May 2026
    April 2026
    March 2026
    February 2026
    January 2026
    December 2025
    November 2025
    October 2025
    September 2025
    August 2025
    July 2025
    June 2025
    May 2025
    April 2025
    March 2025
    February 2025
    January 2025
    December 2024
    November 2024
    October 2024
    September 2024
    August 2024
    July 2024
    June 2024
    May 2024
    April 2024
    March 2024
    February 2024
    January 2024
    December 2023
    November 2023
    October 2023
    September 2023
    August 2023
    July 2023
    June 2023
    May 2023
    April 2023
    March 2023
    February 2023
    January 2023
    December 2022
    November 2022
    October 2022
    September 2022
    August 2022
    July 2022
    June 2022
    May 2022
    April 2022
    March 2022
    February 2022
    January 2022
    November 2019
    February 2019
    December 2018
    September 2018
    May 2018
    February 2018
    October 2017
    August 2017
    February 2017
    January 2017
    November 2016
    September 2016
    July 2016
    May 2016
    April 2016
    March 2016
    December 2015
    November 2015
    October 2015

    Categories

    All

    RSS Feed

CUbroadcast
Privacy Policy  •  Copyright © 2024 CUbroadcast