 Bruce Dragt In-house software and app development teams will now have access to a larger set of technologies when using the Co-op Developer Portal for fintech integrations. With the addition of software development kit (SDK) and drop-in user interface (UI) options to the portal’s already extensive library of application programming interfaces (APIs), credit union tech teams will add more services to their digital experiences even faster and more seamlessly than before.
Developers within Canvas Credit Union of Denver, Colorado, beta tested the new integration options for card activation and PIN change in the Developer Portal. “We wanted to work with Co-op on the new SDK and drop-in UI options as a proof of concept to help educate us for the future, and to help Co-op with these enhancements, as they have been a trusted technology partner and Canvas CU is closely integrated with the Co-op payments ecosystem,” said Tyler Burd, Enterprise Solutions Architect for Canvas CU. “The enhanced Co-op Developer Portal provides great starting points and reference guides for developers, enabling integration of services with minimum complexity. The documentation is in plain English and easy to work with, as was the entire Co-op team.” Launched in Q4 2019, just before the pandemic-fueled acceleration of digital banking, the Co-op Developer Portal was a timely initiative for the credit unions served by Co-op. Since its inception, the portal has enabled Co-op to speed delivery of its APIs, empowering credit unions to deliver new features and functions more quickly to their members. “Seamless, omnichannel experiences are crucial to meeting post-pandemic consumer demands,” said Bruce Dragt, Chief Product Officer for Co-op. “Co-op is the only credit union service provider offering a developer platform comprehensive enough to meet those needs. The new options available in Developer Portal makes integration easier and more efficient.” The addition of SDKs and drop-in UIs means credit unions will have access to modern designs and user-experience best practices, each baked into pre-tested and pre-built integrations. And, they’ll be able to complete their projects faster. SDKs and drop-in UIs can save about 1,500 hours of development time as compared to APIs. Importantly, the options support Co-op’s standards for data protection and security. Credit unions can learn more about the Co-op Developer Portal here.
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 Christopher Stevenson CUES is pleased to bring CEO Institute: FinTech to the industry, giving credit unions the opportunity to learn, embrace and take advantage of the advances brought about by fintech.
“Fintech has caused extraordinary challenges and upheaval in the financial sector, but it’s also opened many opportunities for growth and innovation,” said Christopher Stevenson, CAE, CIE, CUES SVP/Chief Learning Officer. “Now’s the time for financial institutions to embrace all fintech can do, and CEO Institute: FinTech will help them manage and deal with disruptions and quickly turn challenges into growth opportunities.” CEO Institute: FinTech was created for credit union executives; attendees will:
Participants will benefit from a unique mix of blended learning offered by our partners at Cornell SC Johnson College of Business and eCornell, including digital self-paced learning, a live-taught online class, and in-person class happening at Cornell Tech’s campus on Roosevelt Island, NYC, April 17-20, 2023. “CEO Institute: FinTech goes far beyond what you’d find at a typical conference presented by industry insiders; instead, the curriculum was designed to deepen participant’s understanding and stretch their thinking,” said Stevenson. “We partnered with Cornell because their philosophy is to fuse technology with business and creative thinking, bringing faculty and students together in a catalytic environment meant to produce visionary ideas, making them a perfect partner for this offering.” CEO Institute: FinTech is the latest in the line of prestigious CUES Institutes developed alongside world-renowned learning institutions, which include CEO Institutes I, II, and III and CUES Governance Leadership Institutes I and II. Learn more and register now at cues.org/FinTech. Learn more about CUES at cues.org.  Glynn Frechette NetGiver announces Glynn Frechette as the new Chief Revenue Officer for the Minnesota-based CUSO. With an extensive history serving both the financial and philanthropic spaces, Glynn’s experience with top-line revenue growth, leadership, and internal innovation joins NetGiver at a pivotal point of scale. Most recently, Mr. Frechette was SVP at PSCU, and previously First Data Corporation.
With over 27 years of experience as a transformational business leader, Mr. Frechette has developed a longstanding record of elevating organizations and growing profitability. Coupled with this business acumen is Mr. Frechette’s passion to contribute substantively, and give back to the community. “‘Leading a life of significance’ is not just a cool headline to put atop a Social Media profile,” said Mr. Frechette, “but rather it is my overt mission to prioritize a responsibility of truly doing and caring for others. ‘Giving’ comes in many shapes, forms, and sizes and I personally believe that we stand on the shoulders of those who have come before us that have ‘given’ so graciously of their time, resources, and skills. I am so fortunate to realize professional success by selflessly imparting contributions to organizations and communities made possible by NetGiver. ” Mr. Frechette’s appointment comes as NetGiver approaches the 2022 giving season and has supported nearly a million dollars in no-fee donations from credit union members and their communities. NetGiver has grown from a member-only single-use application to an award-winning platform designed to foster credit union member loyalty, values alignment, membership growth and support delivery of credit union products and services. “We believe that Glynn is the ideal CRO for NetGiver in this next chapter of scale,” said Eric Berg, CEO, and Co-founder of NetGiver. “Glynn brings a wealth of experience and knowledge to NetGiver - not only because of his years of experience in building relationships within credit union nation - but also with his leadership in helping grow and shape smart business solutions. We’re very pleased to welcome him on our team.” Before joining NetGiver, Mr. Frechette was Senior Vice President of PSCU where he served in multiple capacities during his tenure having responsibility nationally for the Advisors Plus Consulting Practice, Sales, Solution Consulting and Community Banking. Glynn Frechette serves on the board of Auxilia, Inc (nonprofit donor management software), is the exclusive advisor to a for-profit CEO, and mentor to both a Denver Rescue Mission program participant, and two eighth-grade Capstone Entrepreneur students. He earned a Bachelor of Science from Florida State, with further graduate certificates from MIT (Sloan School of Management), Stanford University, The Wharton School, and University of Chicago (Booth School of Business). To learn more about NetGiver, sign up for an online demonstration or request a call: www.netgiverapp.com/. To connect with Glynn Frechette at NetGiver, please email directly at: glynn@netgiverapp.com  Nick Evens Curql Collective, the CUSO endeavoring to transform how financial services are delivered to credit union members, has announced it has made an investment in a breakthrough peer-to-peer payments solutions firm through its Curql Fund I.
The innovator, Neural Payments, based in Cincinnati, OH, promises to revolutionize how peer-to-peer payments are made. With the investment by the Curql Collective, Neural Payments will gain capital for marketing efforts, staff expansion and other expenses related to its rapid anticipated growth, as well as networking access to subscriber and investor credit unions looking for cutting-edge fintech solutions. Offering “software as a service,” or SaaS, Neural Payments’ peer-to-peer payments solution integrates into the credit union’s own mobile banking app, allowing users to send money to anyone directly within the app, with no third-party app needed. Through the software, payments are directed to other financial institutions or even to third-party apps to streamline the payment experience and help credit unions retain members within their brands throughout that experience. “Peer-to-peer payments technology has made it fast and easy to pay anyone, and with Neural Payments’ solution, it’s about to get even easier for members while helping credit unions maintain and deepen member relationships at a great value,” said Curql Collective CEO & President Nick Evens. “Just like all of our Curql Fund I investments, it’s about finding solutions that offer wins for both the member and the credit union, and for that reason, we’re tremendously excited to make this investment in Neural Payments for the future of our industry.” In addition to the funding it has received from Curql Fund I, Neural Payments has also received funding from New York-based fintech venture capital firm Mendon Venture Partners, which helps funnel new technology to community banks.  Nick McGee Idaho United Credit Union ($55M, Meridian, ID) has selected Nick McGhee to serve as its new chief executive officer (CEO). McGhee was placed by DDJ Myers, the well-known leadership development firm that recently became an ALM First Company, and will join Idaho United this month. He brings more than 14 years of credit union and banking experience to his new role, along with significant leadership and coaching expertise from running high-producing teams at both Amazon and TitleOne.
“We’re thrilled to welcome Nick McGhee as our new CEO. Nick’s strong mentoring and coaching skills will help drive our team forward, allowing the credit union to grow and expand while continuing to provide our loyal members with the best possible service at the least possible cost,” says Rich Hahn, Idaho United Credit Union’s Board Chairperson. “I’ve always loved the credit union industry and the good we do for our members,” says McGhee. “Idaho United CU is in a unique position to grow by deepening our relationships and serving as the primary financial institution for more members of our local community. I look forward to working with an excellent team to take the credit union to a whole new level.” McGhee previously served in various roles at Idaho Central Credit Union, Pioneer Federal Credit Union, U.S. Bank, Provident Bank and San Diego County Credit Union. Most recently, he led a high-performing team of 80 associates for Amazon. In his spare time, he enjoys coaching high school baseball and spending time with his wife and five children. Originally from San Diego, McGhee and his family have lived in Idaho for ten years and love the local community. Idaho United Credit Union’s Board of Directors hired DDJ Myers for its executive search to attract and recruit the best talent to fulfill the cooperative’s strategic objectives. Based on DDJ Myers’ thorough process, the Board is confident that McGhee will lead the credit union successfully into the future. “It was fantastic working with DDJ Myers,” says McGhee. “Everyone was so professional and helpful during each step of the process. My level of preparation allowed me to relax and have a deeper conversation with the board, focusing our attention on the future of the credit union.”  Ben Maxim MSU Federal Credit Union (MSUFCU) today announced an innovative new partnership with Flow Networks, creator of the Flow Platform that enables market leading financial institutions to grow their customers’ point of purchase activity and solve portfolio challenges across the customer lifecycle. The new partnership is designed to drive member engagement and increase card usage while activating MSUFCU’s sponsorships.
MSUFCU will use the Flow Networks platform to power a series of member engagement campaigns from the MSUFCU Mobile app. The initial Game Day campaign launches in conjunction with Michigan State Football home games. This will be followed by Game Day campaigns for MSU Women’s Basketball, Men’s Basketball, and Men’s Hockey. The member experience brings the excitement of Game Day into the payment moment. Upon making a payment with a credit or debit Visa card, the MSUFCU Mobile app engages the member with a sports-themed mobile game and a chance to compete for a top position on the Game Day leaderboard. Top Game Day players will receive $200 gift cards. This Game Day integration allows MSUFCU to access the power of Flow Network’s capabilities to engage with their members at the moment of payment. The Flow platform offers card issuers an “app store” of pre-built, pre-designed engagement experiences that stream to members through their app. Experiences can include rewards, loyalty programs, payment tools, installments, or gamified experiences. Flow Networks CEO Chris Boncimino said, “MSUFCU is a leader among credit unions in bringing new ideas and new technology to their members. Real-time consumer engagement increases card usage, builds loyalty, and reduces fraud. It can also be a lot of fun for Spartan fans playing MSUFCU’s Game Day.” MSUFCU’s Chief Digital Strategy and Innovation Officer Ben Maxim said, “Our members will benefit from our partnership with Flow Networks in incredible ways. We are proud to partner with Flow Networks, whose platform opens a new frontier for member engagement. We are excited for the opportunity to offer our members meaningful, personalized experiences at the point of sale and beyond.” “Game Day is just the beginning. At MSUFCU, we have moved past the impersonal plastic card payment moment. MSUFCU members will enjoy personalized engagement opportunities, rich rewards, and, of course, the trust and security that comes with every interaction they have with MSUFCU,” said Ami Iceman Haueter, Chief Research and Digital Experience Officer at MSUFCU. The first MSUFCU Game Day Experience on September 24, 2022 saw 5,245 MSUFCU members participate out of 21,084 unique cardholder members who received the opportunity to play, a 24.9% engagement rate. The 5,245 participants played a total of 16,547 games, an average of 3.15 games per participant. The members who received the opportunity to play ranged in age from 18 to 66, with a median age of 29. MSUFCU saw an increase in engagement with participating members, with an average of 1,975 more transactions made during the first Game Day Experience compared to the number of transactions made during the first two MSU Football home games when there was no MSUFCU Game Day Experience.  Scott Sager Colorado Credit Union is pleased to announce the hiring of Scott Sager as its chief financial officer. Sager brings a decade of industry experience to the role including most recently serving as chief operations officer at Trona Valley Community Federal Credit Union in Green River, Wyo.
“We are very excited to welcome Scott to the CCU team,” said Mike Williams, Colorado Credit Union CEO and president. “Scott’s extensive financial background combined with his commitment to bettering the lives of credit union members will be a great asset to our organization.” As CFO, Sager will oversee accounting, finance and investment functions of Colorado Credit Union as well as financial forecasting and reporting. “Colorado Credit Union has built a legacy of growth and member service,” Sager said. “With the passion I carry for the credit union industry and its mission, this role is the perfect opportunity for me to continue working with amazing people while providing lifelong value for members.” Sager is a dedicated credit union advocate who has served in numerous industry roles including Chairman of Wyoming Young Credit Union Professionals and Graduate Assistant at Western CUNA Management School. He is a graduate of the University of Wyoming with a degree in Accounting and is a certified public accountant. Sager is also a graduate of the Mountain West Credit Union Association Executive Leadership program and Western CUNA Management School (Honors). In 2017, he was honored in the Mountain West Credit Union Association Top 20 Under 40 class.  Wally Murray In an effort to offer more traditional banking services to a rapidly growing, cash-based industry, Greater Nevada Credit Union is supporting cannabis-related businesses (CRBs) through its suite of banking solutions. GNCU made the decision to offer these services in an attempt to cater to the underserved industry, remove cash as a barrier for CRBs and is doing so in-line with legal and regulatory guidelines.
While many banks are unable to support CRBs under federal law, the NCUA has said credit unions may provide the customary range of financial services for business accounts to lawfully operating CRBs within their field of membership. There are 756 CRBs in the state, according to the Cannabis Compliance Board for the State of Nevada, all businesses that stand to benefit from this offering and in industries including transportation, construction, laboratories, dispensaries and agriculture services. Workers in these industries will also stand to benefit with more versatility and security in their banking. "Due to the current federal legal climate, Nevada's cannabis-related businesses were effectively cut off from full access to the banking system. That situation created a variety of serious safety and security issues for those business owners, their employees, customers, and others with whom they conduct their business." Wally Murray, Greater Nevada Credit Union President and CEO, said. "Consistent with our passion for helping more people Live Greater, we were determined to find a solution to those issues. We developed a safe, secure, stable, and compliant system by finding the right mix of experienced partners. The solution effectively meets the needs of business owners by providing them with easy and consistent access to their funds." Greater Nevada launched a small pilot program for cannabis banking in 2020. Since that successful launch, the program has expanded to include dozens of cannabis-related businesses receiving commercial banking services through the credit union. "We were initially cautious in rolling out our solution so that we didn't overpromise and underdeliver,” Murray said. “However, it has now been fully in place for a couple of years and is being received quite well by our cannabis-related business members." Compliance in the cannabis industry is paramount as financial institutions are required to take extra steps to know their cannabis customers and ensure that they are complying with state and federal regulations. To serve CRBs, Greater Nevada must also continuously pass examinations to prove its regulatory compliance. Greater Nevada Credit Union must also closely follow the 2014 Financial Crimes Enforcement Network (FinCEN) guidance. Greater Nevada Credit Union is examined by both the NCUA and the State of Nevada Financial Institutions Division (FID), which have regulatory oversight of federally insured, state-chartered credit unions. To learn more about how Greater Nevada is serving CRBs visit gncu.org/CRB. Corelation’s CEO & CTO Forum Brings Together Credit Union Leadership for Insightful Collaboration10/19/2022  Rob Landis speaking at Corelation CEO & CTO Forum Credit union core processor Corelation, Inc. hosted their second annual CEO & CTO Forum on October 13-14, 2022, with 146 attendees gathering in San Diego for the event. The forum was designed to take advantage of in-person networking and collaboration, offering thought-provoking presentations followed by ample opportunity for open discussion.
The two-day event featured a wide array of engaging sessions hosted by industry experts covering topics including cyber-security, cryptocurrency, merger activity, cloud technology, and much more. "The Corelation CEO & CTO Forum this year provided tremendous insights to the direction of credit unions in technology, security, and leadership,” shared Clint Summers, Chief Operations Officer of Clearwater Credit Union. “It was time well spent networking with the peers that are making a difference in the credit union space." The first day’s agenda featured general sessions, including a keynote presentation from Dr. Roger Tutterow, Professor of Economics at Kennesaw State University and the latest on how to detect and prevent cybersecurity risks from Jim Stickley, CEO of Stickley on Security. On the second day, attendees split off into separate tracks with sessions tailored to both the CEOs and the CTOs. The CEO track covered a range of topics including a discussion about predictions for merger activities led by Tom O’Shea, Founder & Principal Advisor of Margate Advisors LLC; a look at the future of onboarding with Digital ID hosted by Becky Reed, CEO of Lone Star Credit Union; and a digital wealth management ad cryptocurrency discussion with Ben Soppitt, Co-Founder & CEO of Unifimoney. The CTO sessions dove deeper into technology focused topics including Corelation’s secure software development environment with Corelation’s Information Security Officer Roger Scullion; a discussion about cloud technology and Linux migrations with Corelation Founder & Chairman John Landis, Chief Innovation Officer Jeff Dent, and Director of Software Development Eben Maat; and a presentation on data warehousing from Brewster Knowlton, Founder & CEO of The Knowlton Group LLC. “Our CEO & CTO Forum is meant to be a networking event first, focused on open discussion about the future of our industry in an intimate, collaborative environment. To see our credit union community come together share ideas and strategies left us all feeling energized,” noted Corelation President Rob Landis. “Thank you to our many credit union clients, presenters, vendor partners, and our Corelation team for making this event so special!”  Troy Stang Credit union professionals from the six states served by GoWest Credit Union Association are converging in Spokane next week for the first MAXX Convention since this summer’s merger of the Northwest and Mountain West credit union associations. As attendees’ flights land at Spokane International Airport, they will be greeted by digital messaging welcoming them to Spokane, a “Credit Union Town.”
The red carpet will roll out to the city’s state-of-the-art convention center and adjacent Davenport Grand Hotel where thought leader keynote speakers will offer inspiration, 120 exhibitors will serve up innovative business solutions at the GoWest Solutions Trade Show, credit unions’ community impact will be celebrated in high style, and fundraising records will be shattered for Credit Unions for Kids and Children’s Miracle Network Hospitals. “It’s an honor to welcome 1,000 credit union professionals to MAXX, the GoWest region’s signature event,” said Troy Stang, president and chief executive officer. “The opportunities credit unions face to effect change are many – the race towards digital-forward delivery, talent development, managing the economic climate, and more. Going forward, going together, we can collectively provide the resources, energy, and imaginative fortitude to shape the future.” The full agenda for MAXX Convention can be viewed here. Daily highlights include: Tuesday, Oct. 25 3:30 p.m. The Tenor of the Times. In his keynote address to attendees, Stang discusses the region’s credit unions’ evolutionary and transformative culture and their ability to reshape the tenor of the times. Washington’s Lt. Governor Denny Heck will also be on the main stage to welcome attendees. 5:00 p.m. GoWest Solutions and 120 business solutions exhibitors will host a welcoming reception. Wednesday, Oct. 26 8:30 a.m. Amy Walter, popular broadcast analyst and editor-in-chief of the Cook Political Report shares timely insight on the political landscape, just two weeks before the midterm elections. Sultan Meghji, former chief innovation officer at the FDIC and an expert in artificial intelligence, cybersecurity, quantum computing, and Web3, will discuss how credit unions can overcome barriers to innovation. One of many breakout sessions will showcase an innovative partnership between Spokane credit unions, a local housing agency, and GoWest Foundation to advance affordable housing solutions. The regulatory landscape, member experience, hybrid workplace models, DEI business strategies, and the evolution of auto lending will be topics in other breakout sessions. 7:15 p.m. The Disco Ball Auction & Dinner promises to shatter fundraising records for the 11 Children’s Miracle Network hospitals in the GoWest region. Credit Unions for Kids is a legacy “charity of choice” that was founded in this region in 1986. Thursday, Oct. 27 8:30 a.m. Employee culture expert Andy Core helps credit unions discover how to inspire engaged, loyal, and connected teams. Award-winning author John Sileo shares a framework for analyzing, organizing, and communicating credit unions’ powerful cyber defense strategies before hackers attack. The day’s breakout sessions feature just-in-time presentations on cryptocurrency and digital assets, blockchain, enterprise risk management best practices, reinventing member experience, and more. 3:00 p.m. Thought leader and renowned speaker Shane Feldman has researched community leadership in 29 countries and has uncovered universal strategies that are helping leaders build engaged teams. He will share his insights. Also on the main stage: the fundraising results of Wednesday night’s Disco Ball Auction benefitting Credit Unions for Kids, will be revealed. 6:00 p.m. The Credit Union Celebration Dinner & Gala will be a high-energy, interactive event during which credit unions will share and celebrate their groundbreaking accomplishments. |
Author: Mike LawsonMarried to a most gorgeous and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple. Archives
May 2023
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