Serve Credit Union, a financial cooperative founded in the “people helping people” spirit in 1931, has expanded its team and promoted two employees to better serve its members.
Serve’s recent changes include:
Kyle Hunt new hire: Serve has hired Kyle Hunt as the credit union’s new Professional Development Coordinator. Kyle will lead the onboarding of new staff and develop training plans for positions and individual learning styles. He is also one of the newest board members for the Central Iowa Chapter of Credit Unions.
Jordan Dean promotion: Court Avenue branch employee, Jordan Dean, has been promoted from Member Relationship Officer to Financial Services Officer. In this role, Jordan will be preparing loans full-time and splitting extra duties such as account/membership openings and credit and debit card maintenance with other Financial Services Officers. She is also a recent graduate of the Iowa Credit Union Foundation’s Financial Coach program. Jordan will leverage the skills from this program into her new role and serve as the credit union’s financial coach for the graduates of the Blue Shoe Box program.
Dani Tool promotion: Court Avenue branch employee, Dani Tool, has been promoted from Member Service Representative to Financial Services Officer.
“I am excited to serve others in a bigger capacity,” Dani Tool said. “I have been at Serve for just over a year and a half, but in that time, I have been able to build great relationships with our members. I am excited to learn more and better serve members with any financial services they need.”
Dani’s passion within the credit union industry has also been translated to her new leadership role as a board member for the Central Iowa Chapter of Credit Unions.
“Meeting our members’ increasing financial needs is always at the forefront of every decision we make,” said Jami Weems, CEO of Serve. “Adding Kyle to our team and promoting both Jordan and Dani allows us to strategically grow our credit union so we can increase and improve the services available to our members.”
Serve Credit Union serves those who serve the community, including Des Moines public servants like USDA employees, teachers, police officers, first responders like firefighters, correctional officers and EMTs. Read more about Serve and its unique membership at https://www.servecu.org/.
Author: Mike Lawson
Married to a most gorgeous and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.