Credit Union Times latest Women to Watch recipient Credit Union of New Jersey's Vice President of Marketing/Business Development Robin Hickey joins us on the program to discuss some of the keys to her credit union's success last year -- along what her role was in helping drive that success. Robin provides a myriad of examples, as well as some failures from which she learned important lessons to overcome and exceed expectations.

In addition, we also talked about a unique partnership/CUSO her credit is involved in to implement a new core processor later this year. Credit Union of New Jersey and two other credit unions have teamed up to pool their resources -- as only CUs can -- to purchase and install a new core processing system. This joint effort allowed the credit unions to incorporate new technology, when normally they may not have been able to by themselves. Great teamwork story, as well.

Lastly, Robin pools her past experiences and provides some sound marketing and business development advice for other CU marketers out there looking for a leg up in an increasingly complicated and competitive market. Check it out!

Visit:
cunj.org
Credit Union Times Women to Watch

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Ok, most of us are regulated to the point where it feels like we're all wearing straightjackets that are four sizes too small. Every time we exhale, the word compliance seems to wheeze from our lips. So each time a new regulation is announced these days, we cringe like a hapless B-movie star about to be whacked by a lumbering, hockey mask wearing loon.

But once in a blue moon, a little good news ventures our way from the Consumer Finance Protection Bureau. And Howard & Howard's Steven Van Beek is here to tell about this recent revelation relating to credit unions' Annual Privacy Notices.

We asked Steven how this news affects credit unions and why it was introduced now from our friends at the CFPB. We also discussed how this privacy notice regulation impacts "qualifying" credit unions and what those qualifications actually are. In addition, we touched on feedback from credit unions and where this change takes us -- setting some sort of precedent for future regs?

So with this new regulation, credit unions can actually breath a sigh of relief and enjoy the positive impact it provides. Let us know what you think of this new Annual Privacy Notice regulation that will save CUs some cash and time. Enjoy!

Visit:
howardandhoward.com

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Here at CUbroadcast, we thought we would start the year off with a true humdinger of an interview...

Many credit unions will celebrate and rejoice his retirement, while bankers will celebrate his consistent watchdog efforts of credit union undertakings. No matter your view, American Banker Association's Senior Vice President & Senior Economist Dr. Keith Leggett feels it's his duty keep an eye on credit unions' activities -- even in his post-retirement years. Keep an eye on his CreditUnionWatch blog to stay tuned to his weekly inquiries.

Yes, that thorn-in-the-side, CU antagonist Keith Leggett recently announced his retirement from 20 years duty at the ABA. To discover why, we invited him on the show -- along with discovering his dogged motivation to continue poking and prodding credit unions as he does, bringing many of them to a boil on occasion. He likens his efforts to Ahab searching for his white whale. Well, we all know how that story ended -- and so does Keith, as we jokingly examined the metaphor.

We also discuss some of the biggest issues he has had with credit unions over the years such as ownership, taxation, FOM, etc. In fact, we dissect why he says credit unions not being taxed have kept them from growing -- as far as membership growth goes. But the last couple years, CUs have had a pretty decent track record in the growth department. We get is unique take on this topic.

We also flipped the banking world on its head for a moment and talked about how banks and credit unions can join forces and work together fighting government regulation that has stymied many smaller credit unions and community banks from fully serving their members and customers. Keith calls credit unions and banks cousins -- sometimes getting along, sometimes not. When it comes to regulations, he feels we are all in the same boat -- hopefully, not Captain Ahab's.

We wrapped up by talking about his impact on credit unions. Did his persistent scrutiny really have an effect on the industry -- good or bad? If so, how? I think his response will surprise you.

Many thanks for Keith being on the show and being a good sport. We look forward to having him back on to discuss more of his watchdog efforts. Enjoy!

Visit:
creditunionwatch.blogspot.com

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