Ron Shevlin, Chief Research Officer at Cornerstone Advisors, stopped by the Studio Lounge to share highlights from his conference keynote on "Credit Union’s Financial Health and Performance Opportunity."

Some of the items Ron recapped from his presentation included:

• Financial literacy programs don't work
• Measuring financial health
• Financial health and performance should be the core strategy of your credit union
• Make financial health a product -- not a service (credit union examples)
• How Amazon's growth flywheel can be adopted by credit unions
• Why credit unions have the opportunity to transform the industry in this area

Once again, incredibly insightful and entertaining with Ron with tons of takeaways. Check it out and let us know your thoughts. And be sure to check out more Studio Lounge interviews from Corelation's 13th Annual Hybrid Client Conference, as well as the hosts/sponsors who supported our conference coverage: Corelation, Inc.

Jessica Tomapat, Head of Business Advisory Services at Arkatechture, opened our coverage of Corelation's 13th Annual Hybrid Client Conference in San Diego by discussing how to build data champions at your credit union. With all the hype surrounding generative AI, it's nothing without quality data to drive it.

Super interesting chat with Jessica on a very timely and hot topic in the financial services industry today. 

Check it out and let us know your thoughts. And be sure to check out more Studio Lounge interviews from Corelation's 13th Annual Hybrid Client Conference, as well as the hosts/sponsors who supported our conference coverage: Corelation, Inc.

Melissa Kopp, Executive Director Of Client Experience at Neural Payments, and Tyler Kuhn, Vice President of Marketing and Digital Strategy at Service Credit Union, stopped by the show to share how Neural Payments “Payments Hub" platform has enhanced money movement at the credit union for both members and staff.

Both Melissa and Tyler talked about how Payments Hub works at the credit unions and what was going on at Service Credit Union that prompted them to look at a tech like Payment Hub -- and, ultimately, why they chose to implement it.

Tyler added that money movement is where the credit union can effectively compete. They own the data, which allows the credit union to control the process, not beholden to a particular vendor.

Melissa discussed how Payment Hub is not so reliant on the core, as well as not limiting to rails — but a credit union can control the routing.

Tyler wrapped up the conversation by sharing their experience using Payment Hub so far. And Melissa addressed how she sees this tech benefiting credit unions today — and in the future.

Check it out and let us know your thoughts. And be sure to watch the entire episode below for all the details.

William Mill’s President/Editor Scott Mills joined us on the show to share highlights from his firm's latest “Bankers As Buyers” report -- 86 pages filled full of fintech insights for credit unions and banks moving forward in 2024.

Scott provided a quick “Bankers as Buyers” report overview, which is essentially about the creative application of technology and how people -- namely financial industry leaders -- are using it to achieve real-world benefits today and in the next couple of years.

He also shared a couple of key highlights from the report with AI's practicality as a major topic, along with digital, building deposits, cybersecurity, etc. — but the human element cannot be ignored.

Some of the items Scott expanded on in our conversation included:

• AI (practicality, enhance what were doing now)
• Fraud (only going to increase)
• Invisible technology (what's this?)
• Human element (significance of — even with digital dominance)

Check it out and let us know your thoughts. And be sure to watch the entire episode below for all the details.

Daniel Haisley, Executive Vice President of Innovation at Apiture, stopped by the Studio Lounge for a brief chat on his Financial Brand Forum highlights and takeaways, as well as his insights on data intelligence in today's marketing for credit unions, and much more.

Check it out and let us know your thoughts. And be sure to check out more Studio Lounge interviews from 2024 Financial Brand Forum, as well as the sponsors that supported our conference coverage: NICE Actimize, D. Hilton Associates, and Despite Impossible podcast.