Blog Archives

#2067: How to Meet the Needs of Multicultural Members During Times of Crisis...

3/31/2020

coopera_victorcorro.mp3
File Size:	9583 kb
File Type:	mp3

Download File

COVID-19 pandemic has impacted nearly every continent on planet earth in some form or fashion. It is color and culture blind, not caring who you are, what you do, where you are, etc. -- which lends to the timely message of "being inclusive during times of crisis."

That said, we invited Coopera Consulting CEO Victor Corro on the program to discuss this very topic, as the coronavirus wreaks havoc on everybody directly and indirectly. Victor reminds us (credit unions) on how to meet the needs of multicultural members during these challenging times. Victor provides plenty practical information for credit unions to excel in this area -- as well as valuable resources to turn to.

A very enlightening conversation here with Victor. Check it out and let us know your thoughts.

#2066: How Credit Unions Can Keep Consumers Away from Payday Lenders during Coronavirus Crisis...

3/31/2020

qcash_benmorales.mp3
File Size:	10808 kb
File Type:	mp3

Download File

Obviously, with the COVID-19 pandemic continuing its rise, there's a lot of financial stress coming to a boil -- even with CARES Act funds on the way within the next few weeks -- hopefully. With those funds not arriving soon enough and bills coming due, unfortunately, many people will turn to payday lenders to get some emergency cash -- not knowing this vicious cycle will crush them down the road.

On the white horse, however, is your credit union and helping them ride is QCash Financial's small dollar lending alternative. To provide some sage advice for credit unions out there looking to help distressed members in this area, QCash Financial CEO Ben Morales joined us. Ben addressed the lure of payday lending for people in challenging times and how credit unions can stem that lure by offering them a better way not only to get some much-needed cash but help set those members on the path to a stable financial foundation.

Very helpful information here from Ben, who will also be on a Filene webinar this Thursday (April 2): "Maximize Your Support to Address Members’ Needs Now," discussing this very topic. Check it out and let us know your thoughts.

#2065: How Goldman Sachs/Amazon Partnership Affects Traditional Banks and Credit Unions...

3/31/2020

msts_brandonspear.mp3
File Size:	10353 kb
File Type:	mp3

Download File

We all know COVID-19 is dominating the headlines as of late, but there is a bit of news happening elsewhere in the financial services industry. That said, MSTS President Brandon Spear joined us on the show to share his thoughts on the recent Goldman Sachs/Amazon partnership. This new partnership looks to expand Amazon’s current offering of loans to small- and medium-sized businesses now.

Brandon discusses what this move means for the financial services industry and how it affects traditional banks and credit unions. Is this a shot across the proverbial bow of financial institutions? Find out in our conversation with Brandon and let us know your thoughts.

#2064: Guidepost's Julie Wood Addresses Internal Warning of Compliance Failures at Today's Financial Institutions...

3/31/2020

guidepost_juliewood.mp3
File Size:	8571 kb
File Type:	mp3

Download File

Guidepost Solutions CEO Julie Wood, former Assistant Secretary of Homeland Security for Immigration and Customs Enforcement, addresses internal reporting of compliance failures at banks and credit unions. Julie explained what these failures are and why are they happening. She also talked about their impact to credit unions and what can be done about it.

Check it out and let us know your thoughts.

#2063: Online Lending Fraud Trends for 2020 and the Tools to Help Combat Nefarious Activity...

3/31/2020

ocrolus_carolynburton.mp3
File Size:	15448 kb
File Type:	mp3

Download File

Besides fraudsters taking advantage of COVID-19 distress, they already upped their game this year. Ocrolus Account Manager Carolyn Burton joined us on the show to share some of the latest online lending fraud trends for 2020. Carolyn focused on the rise of account takeover fraud and the tools that are available to combat this nefarious activity.

Not only do we have to keep safe from the virus crisis, we must also take proper measures to be safe from online fraudsters preying on us everyday -- especially now that most of us are working from home. Check it out and let us know your thoughts.

<<Previous