If your credit union is interested in providing your members with secure credit cards, then this show is for you. We are discussing this very trendy, tech security topic of EMV with Aite Group's Research Director Julie Conroy, who's job is to essentially follow this stuff every day. Julie provides us with all you want to know about why your credit union should be planning for the EMV migration today -- as the deadline of October 2015 will be here before you know it. Julie tells us what's involved, what you should be doing now, what will happen if you don't migrate, and much more. Oh yeah, she wrote a report on this very topic -- EMV: A Roadmap and Guidebook for the U.S. Market. So you should check that out, as well. Enjoy the show -- and start your EMV planning today!
EMV: A Roadmap and Guidebook for the U.S. Market
#200: How to Host a Successful 'Unconference' with CU Water Cooler Symposium's Tim McAlpine and Matt Davis...
Filene's Matt Davis and Currency Marketing's Tim McAlpine say they are not conference creators/developers by any stretch. Could've fooled me -- and all the others that have attended their highly successful CU Water Cooler Symposium (October 17-18, 2013, Nashville, TN) events for the past three years. Both Tim and Matt have described this gathering not so much as a conference, but an event where passionate credit union folks can listen and exchange ideas at a very high level.
Each year, this "unconference" sells out, giving the stage to some of the industry's top thinkers and doers. It's an event that discusses topics most other shows won't touch with a 100-ft. cellular antenna -- like inviting a prominent banker to present (last year!). It was a brilliant move that really sparked CU attendees talking and looking at themselves from a totally different perspective. Can you say, reality check? But this controversy, if you will, is to be expected at the CU Water Cooler Symposium. Seasoned attendees look forward to this feather ruffling and usually revel in it.
Anyway, it's always an adventure chatting with Matt and Tim, two guys -- as well as most of you know -- who are extremely passionate about making this industry the best it can be and more. The CU Water Cooler Symposium is a show unlike any other and I invite you all to check out this episode to discover why Tim and Matt are so humble about hosting a wickedly successful show that will fuel your credit union fire. Check it out!
Also, if you are considering attending, register now for the early bird special, which expires July 31.
Yep, there's a new Cooperative Trust leader in town and it's James Marshall. He has some big shoes to fill, as the multi-talented Brent Dixon steps aside to pursue more academics. But James is certainly up to the task as we discuss his short- and long-term plans and other pressing goals he has for the group, as well as stepping back to looking at The Cooperative Trust's status today. James seems to relish the task he has been given to lead this group of young credit union advocates that will be the next generation to lead our industry to an ever-brighter future. James is poised to set the table with these young pros who are ready to learn, be heard, and take the torch. All the best, Mr. Marshall -- and you have our support!
James Marshall Filene bio
#198: Let the games begin! 2012 NTCUE finalists Jill Huls and Peter Walker provide sound advice for 2013 contestants...
Game on! This year's CUES Next Top Credit Union Exec challenge has commenced and there is yet another fine group of credit union up-and-comers gunning for the top spot in the 2013 contest. To get a behind the scenes look at what the 2013 group has in store for them, we invited 2012 finalists Jill Huls from Conexus Credit Union and Peter Walker from OSU Federal Credit Union for their first-hand perspective. In addition to their words of wisdom for 2013 NTCUE contestants, Jill and Peter discuss how the contest has impacted their professional lives and what benefits they believe it has for the credit union industry, attracting and highlighting the next generation of fine execs. Many thanks to Jill and Peter for their candid commentary. Check it out!
Follow #NTCUE stream on Twitter for all the action!
#197: Big Data and Cross-Selling with Micronotes' Christian Klacko and USAlliance FCU's Kris VanBeek...
We all know the importance of cross-selling for credit unions and on today's show we take it a step further with Micronotes' cross-sell technology for digital banking. Micronotes Christian Klacko explains how his company uses big-data analytics and interview technology to help digital banking customers (credit union members) get more out of their banking relationship -- and drive cross-sales for financial institutions. Applying this technology is USAlliance Federal Credit Union's Kris VanBeek who provides a number of examples how his credit union has benefited from this cross-sell technology to enhance member relationships. Tons of practical and educational content in this episode, so don't miss it if you want to enhance your credit union's cross-selling activities.
FinovateSpring 2013 presentation
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.