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#541: How Filene's Digital Strategies Program Helps CUs Address Changing Consumer Behavior...

2/29/2016

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With today's technology seemingly changing by the minute, many of us (me included) need all the help we can get to stay on top of trends, issues, and behaviors. The folks at Filene Research Institute, of course, are way ahead of the curve on this hyper-evolution and have created a special Digital Strategies Program to help credit unions adapt to consumers' changing behavior.

To get the details on its Digital Strategies Program -- and its connection with Amazon, we invited Filene's Chief Impact Officer Tansley Stearns on the show, as well as a successful user of the program Summit Credit Union's VP of Digital Marketing Joanne Belanger.

Both Joanne and Tansley map out specific strategies that can help credit unions in this area not only keep pace but to exceed, remaining relevant for consumers looking for financial answers. This conversation is a must watch, as numerous gold nuggets are to be had and used to credit unions' benefit. Check it out and let us know what you think.

2016 CUNA GAC interviews: 'Embracing Digital Change' with Temenos Jay Mossman...

2/29/2016

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Temenos President Jay Mossman joins us to discuss how credit unions can digitally embrace change, where compliance falls in this area, and what advice he has for credit unions to remain ahead of the digital technology curve. He also addresses the claim that 33% of Millennials won't need a bank/CU in five years. Check it out and let us know your thoughts.

#540: Dolphin Debit's Walston and First Service's McWethy Explain ATM EMV Liability Deadline...

2/28/2016

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Out of the pan and into the fire, so the saying goes -- which relates a bit to the latest EMV deadline dealing with ATMs. It seems just as we pass one deadline, the retailer liability shift last October, the next one looms this coming October regarding EMV ATM liability.

To get a clearer perspective on this next deadline, we invited Dolphin Debit Co-founder Gary Walston and First Service Credit Union SVP Mike McWethy. Both Gary and Mike explain the parameters, along with this new ATM/EMV compatibility, how CUs can educate their members, what other CUs are doing, and why this task may need to be outsourced.

Check it out and let us know where you are with this latest EMV deadline.

2016 CUNA GAC interviews: CUNA Chief Political Officer Richard Gose...

2/28/2016

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CUNA's Chief Political Officer Richard Gose discusses politics, credit unions, MAP initiative, and how the organization's other research/surveys conducted at the state and national levels benefit the industry.

2016 CUNA GAC interviews: CU Wallet's Paul Fiore and MasterCard's John Ainsworth...

2/28/2016

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CU Wallet Founder/CEO Paul Fiore and MasterCard EVP John Ainsworth joined us for a quick chat on the two organizations' recent partnership announcement, how it works, benefits, and goals.

<<Previous

#541: How Filene's Digital Strategies Program Helps CUs Address Changing Consumer Behavior...

2016 CUNA GAC interviews: 'Embracing Digital Change' with Temenos Jay Mossman...

#540: Dolphin Debit's Walston and First Service's McWethy Explain ATM EMV Liability Deadline...

2016 CUNA GAC interviews: CUNA Chief Political Officer Richard Gose...

2016 CUNA GAC interviews: CU Wallet's Paul Fiore and MasterCard's John Ainsworth...

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