Blog Archives

#2112: How to Embrace Uncertainty during the Challenging Coronavirus Crisis...

4/30/2020

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We've had The Sensei Leader Movement Founder Jim Bouchard on the program many times and always enjoy his unique perspective on life, as his life has been anything but normal. That's why Jim wants us to embrace the uncertainly we're all experiencing right now.

Jim explains that there is no new normal during this COVID-19 crisis because the one constant in life is change and that's what we're going through right now -- on an extreme level. He explains how to embrace this uncertainly, as well as its importance to help us down the road.

Again, another inspiring talk with Jim, so check it out and let us know your thoughts.

#2111: ICUL's Tom Kane Shares Illinois Credit Unions' COVID-19 Response...

4/30/2020

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Illinois Credit Union League and LSC President/CEO Tom Kane joined us on the program to share the credit union COVID-19 response in Illinois. Here's what we asked him:

What are credit unions in Illinois doing to help their members and community at this time?
Advocacy initiatives?
What is the Illinois League doing to help its credit unions?
Biggest challenges?
Lessons learned during this time?
What does the recovery process look like?

Previously working for the CIA (amongst many other interesting positions in his career), it's always an insightful and entertaining discussion with Tom. So check it out and let us know your thoughts.

CUpdate: CUNA Mutual Group Releases April 2020 Credit Union Trends Report...

4/29/2020

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CUNA Mutual Group just released its Credit Union Trends Report for April 2020 (February 2020 data), courtesy of the organization's Chief Economist Steven Rick. Here are a few highlights from this month's findings:

The COVID-19 pandemic is expected to decrease credit unions’ loan growth rate to only 2% in 2020, down from 6.5% last year, due to dismal new auto sales and weak home sales.
Our latest economic forecasts have the economy contracting at a 20% annualized pace in the second quarter, the unemployment rate rising over 15% and deflationary pressures pushing the inflation rate into negative territory.
The COVID-19 pandemic is expected to decrease credit union loan-to-asset ratios to 65% by the end of 2020, down from 71% at the end of 2019.

Check it out and let us know your thoughts.

#2110: Top 10 Financial Processes Financial Institutions Need to Digitize During COVID-19...

4/29/2020

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We all know that the COVID-19 pandemic has expedited just about every financial institutions' digital projects to meet the growing consumer demand of these services, which will most likely stick long after the crisis subsides.

We invited OneSpan's Director of Security Solutions Will LaSala on the show to share his insights in this area -- particularly how banks and credit unions are quickly digitizing processes that have thus far remained manual and paper-based. Will shares what processes organizations should digitize first, as well as the technologies that will help them to achieve this digital transformation.

Will also outlines 10 processes credit unions need to digitize. To save time, he covered three of the 10:

Consumer and small business lending
Remote account opening
Employee-facing processes

Click here to see the rest (part 2) and let us know your thoughts.

#2109: LSC's Calderone Talks COVID-19 Fraud, Rise of Contactless Payments, and Looming Collections Strategies...

4/29/2020

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LSC President/COO Libby Calderone joined us on the show to discuss a myriad of COVID-19 topics that are having a direct or indirect impact on financial services. Some of these topics Libby addressed included latest fraud threats, rise of contactless and digital payments, prepaid cards performance, and a high-level overview on the looming collections efforts on the horizon.

Libby covered a lot in a little bit of time with plenty of takeaways. So check it out and let us know your thoughts.

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