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CUNA Tech/OME: How Biometrics Strikes Balance of Security and Service in the Contact Center...

10/3/2022

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Origination technology for CUs

Connexus Credit Union EVP/COO Chad Rogers and Illuma Founder/CEO Milind Borkar stopped by the Studio Lounge to share highlights and insights from their conference session: "Biometrics & Beyond: Multi-Factor Authentication and Fraud Prevention in the Contact Center."

Chad and Milind discussed how to strike that perfect balance of security and service -- especially in the contact center -- that enhances the member experience. And we get the credit union experience first hand from Chad.

Great success story here. Check it out and let us know your thoughts. And be sure to watch all the conference interviews on our archive page. We're posting new videos daily.

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CUNA Tech/OME: Virginia CU's Chris Senada Shares Robotic Strategies for Credit Unions...

10/3/2022

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Origination technology for CUs

Virginia Credit Union Sr. SVP/COO Chris Senada and his very cool suspenders joined us in the Studio Lounge to share his highlights and takeaways from the CUNA Technology Council and CUNA Operations & Member Engagement Council Conferences. Chris, being a former Technology Council Executive Committee Member, had a very unique and experienced take on the event.

Chris also shared highlights from his conference panel session: "Robotic Process Automation (RPA) Strategies & Methodologies for Credit Unions."

Very cutting edge stuff here from Chris. Check it out and let us know your thoughts. And be sure to watch all the conference interviews on our archive page. We're posting new videos daily.

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CUNA Tech/OME: Ignite FI Launches Forum and Kindling Sessions for Fintechs and Credit Unions...

10/3/2022

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Origination technology for CUs

Julie Esser, Ignite FI Founder/Chief Engagement Officer and Christopher Beltran, credit union technology developer, joined us in the Studio Lounge to share the announcement of Ignite FI's new "Forum" and "Kindling" feedback sessions. These sessions are essentially small credit union groups or a community of executives and fintech providers to converse and share feedback based on needs to help form and shape technology roadmaps.

According to Julie, these sessions are true market feedback conversations that are anonymous. No sales pitches here. The participating parties have the option to reveal themselves and continue the conversations down the road if there's a match, if you will.

The end goal is the help jumpstart credit union and fintech conversations to see where the real needs are without the sales pitch getting in the way, making the tech adoption process way more efficient for both parties.

Check it out and let us know your thoughts. And be sure to watch all the conference interviews on our archive page. We're posting new videos daily.

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CUNA Tech/OME: Top 3 Ingredients for a Winning Credit Union Strategy...

10/3/2022

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Origination Technology for CUs

Robbie Wright, Pure IT VP of Strategic Partnerships, stopped by the Studio Lounge to share his highlights and takeaways from the CUNA Technology Council and CUNA Operations & Member Experience Council Conferences. In addition, Robbie discussed the top three ingredients for a winning credit union strategy.

Great stuff here from Robbie. Check it out and let us know your thoughts. And be sure to watch all the conference interviews on our archive page. We're posting new videos daily.

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CUNA Tech/OME: Kinecta's Willis Chang Shares Takeaways from Tech/OME Conference...

10/2/2022

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Origination technology for CUs.

Willis Chang, Kinecta Federal Credit Union Digital Transformation Officer, stopped by the Studio Lounge to share his insights and takeaways from this year's CUNA Technology Council Conference and CUNA Operations & Member Experience Council Conference.

As the Technology Council Chair, Willis also shared the benefits of being a member of the CUNA Council.

Check it out and let us know your thoughts. And be sure to watch all the conference interviews on our archive page. We're posting new videos daily.

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CUNA Tech/OME: How Biometrics Strikes Balance of Security and Service in the Contact Center...

CUNA Tech/OME: Virginia CU's Chris Senada Shares Robotic Strategies for Credit Unions...

CUNA Tech/OME: Ignite FI Launches Forum and Kindling Sessions for Fintechs and Credit Unions...

CUNA Tech/OME: Top 3 Ingredients for a Winning Credit Union Strategy...

CUNA Tech/OME: Kinecta's Willis Chang Shares Takeaways from Tech/OME Conference...

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