Most of us are working from home now that mandatory "shelter in place" orders have been enacted the last couple of weeks nationwide. But there are still a few essential employees that have to physically go to work to perform their jobs. Many of those folks include people who work at credit unions. So how do they stay healthy or mitigate the risk of exposure while on the job?

There are many strategies credit unions have put into place on this front and we invited Cornerstone Community Federal Credit Union President/CEO Eric Hepkins on the show to share his staffing strategy -- amongst the other incredible efforts his credit union is performing for both employees and members. Eric has divided his staff in to two teams, Team A and Team B, and has put them on a week-on/week-off schedule, staggered their hours, where they are stationed while at work, and much more -- all to vastly reduce the risk of exposure and keep them healthy.

Tons more takeaways in this helpful talk with Eric. So check it out and let us know your thoughts.

Deep Future Analytics CEO and Chief Scientist Dr. Joseph Breeden, reporting from his backyard in New Mexico, joined us on the show to share three COVID-19 recession scenarios that will have a significant impact on borrowers and lenders based his firm's models. Each scenario has its pros and cons but are incredibly fascinating see how they may come to fruition, as the COVID-19 crises plays out.

What was equally fascinating, if not more, was Joseph's examples of what's happening globally in places like China, Taiwan, Belarus, and others in regards to what's working to combat the virus and what's not. That said, he also warns of a second wave of the virus hitting perhaps in the fall. So we must even more proactive in addressing that possibility both on a financial and health scale.

This is a can't-miss conversation with Joseph. Check it out and let us know your thoughts.

As COVID-19 crises continues to unfold almost forcing financial institutions to ramp up their digital services sooner rather than later. Identification verification tools, as part of the digital offering, is one that has increased, as well, because of the forced digital services usage.

We invited Jumio's Vice President, Global Marketing Dean Nicolls on the show to discuss this increase. Here's what we asked Dean:

• Why are we seeing an increase in demand for ID verification tools?
• What kind of tools are we talking about here?
• Is there anything out there right now? If so, what? If not, why not?
• What can we expect to see in this area as the COVID-19 prognosis continues to develop?
• How will these tools help mitigate the virus crisis — which is crushing the world’s economies?
• Jumio just announced it will provide free identity verification services to any organization directly involved in helping with COVID-19 relief. Can you expand on this?

Check it out and let us know your thoughts.

In our continuing series on how credit unions are stepping up in their communities and with members and employees during the coronavirus crisis, this time we are featuring Denver Community Credit Union Vice President of Strategic Outreach Helen Gibson. Helen took time from her busy schedule to share what Denver Community is doing to help its employees manage their jobs, families, and more as we're all pretty much on lockdown these days.

Helen also discusses how the credit union is stepping up for its members with waiving fees, enacting expanded skip-a-pays, and much more. In addition, she explains how Denver Community is working with the community not only to share what the credit union is doing but gathering ideas on what other organizations are doing that they may not be thinking about. In fact, she was hopping on a conference call with the local chamber of commerce right after our interview to brainstorm and exchange ideas.

A very enlightening and positive talk with Helen on how credit unions can collaborate with other organizations in their communities to expand their circle of knowledge outside financial services. At the same time, they can position themselves as the "go to" financial resource. Great stuff here with plenty of takeaways. Check it out and let us know your thoughts.

People’s Trust Credit Union AVP/CIO Ty Robbins joined us on the program to share how the credit union has empowered its remote workforce during this time of uncertainty to ignite member service. Here's what we asked Ty:

• How’s life at the credit union these days?
• Can you tell us how you managed your remote workforce?
• How have these actions ignited member service?
• How much did you all have to improvise your plans during this time? (not really a template for this)
• What’s the most common request from members?
• You say that this is an example of strategic leadership to live the service mission. Can you expand on this?
• Advice for credit unions out there?

Check it out and let us know your thoughts. And here's Ty's email if you'd like to contact him for more info ... trobbins@unbanking.org.