Blog Archives

#828: CFE FCU's Dan Sheerin Relives Hurricane Irma Impact on His Credit Union...

9/27/2017

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CFE Federal Credit Union Call Center Director Dan Sheerin joins is to discuss the impact Hurricane Irma had on his credit union and its staff -- as well as members. Dan provided valuable input on how CFE prepared for this major event, how soon they were back up and running, what he and his fellow CFE staffers learned from this experience to continue to do better for next storm, and much, much more.

Check it out and let is know your thoughts -- and don't forget to continue helping in any way possible.

#827: Why More Regulations Aren't the Answer to the Equifax Breach?

9/27/2017

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HBW Advisory Services President/Chief Investment Officer Joe Bonanno joins us on the show to explain why more regulations are a bad idea in response to the Equifax breach. Joe adds how more regulations would impact financial institutions and consumers in a negative way.

So what's the answer to these major breaches? Joe provides his take on this question and what credit unions need to be doing for their members to keep them safe.

Check it out and let us know your thoughts.

#826: Futurion’s Jim Van Dyke Reveals Surprising Discoveries for CUs in Mobile Deposit Study…

9/27/2017

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Futurion CEO Jim Van Dyke joins us on the show to reveal the latest findings in their Mitek-sponsored 2nd Annual Mobile Deposit Benchmark Report. This conversation with Jim had my jaw drop to the floor a couple times with new discoveries they unearthed in this study -- all from a seemingly straightforward study on consumers' mobile banking habits. But Jim admitted he loves digging in the data and finding a treasure trove of useable information that will benefit credit unions in long run.

Also, listen for Jim's "digital disadvantage" perspective. Really poignant stuff here.

Super interesting chat and totally unexpected. So please take a look when you get a chance and let us know your thoughts.

#825: How Collaborative Analytics Takes Data Analysis to Another Level for Credit Unions...

9/26/2017

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OnApproach Director of Business Development Austin Wentzlaff joined us to discuss the benefits of collaborative analytics from a CUSO model, expected takeaways from the upcoming CUNA Technology Council Conference, and latest tech trends/issues such as Equifax breach, disaster recovery in the wake of recent round of catastrophic hurricanes, Apple's Face ID technology, and much more.

Check it out and let us know your thoughts.

#824: How a New Credit Union Incident Response Exercise Works to Curtail Cybersecurity…

9/26/2017

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PSCU Chief Security Officer Gene Fredricksen joins us to share the results from the first credit union incident response exercise relating to cybersecurity threats. Gene added that PSCU partnered with the National Credit Union Information Sharing & Analysis (NCU-ISAO), U.S. Department of Homeland Security, and NCUA to execute this Virtual Incident Response Table-Top Exercise (VTTX).

The VTTX was broadcasted from the FEMA Emergency Management Institute (EMI) in Emmitsburg, Md., and was televised via live video feed from exercise sites around the country. Exercises were related to various issues surrounding cybersecurity, as participants had the opportunity to consider aspects of cyber preparedness within their credit union. Attendees also participated in breakout sessions to hear best practices learned from peer organizations.

With the Equifax and now Sonic breach still fresh in our minds, this exercise covered a lot of timely ground. Gene added that there will probably be four exercises conducted each year. Stay tuned for the next one around the first part of 2018. Check it out and let us know your thoughts.

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