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PSCU Member Forum: Where the Fraudsters Are Winning and Where the Credit Unions Are Winning?

4/25/2021

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During PSCU 2021 Virtual Member Forum, expert panelists discussed "Protecting Your Credit Union from Digital Fraud Trends while Balancing Member Experience."

Panelists included:

Mark Wert, Business Partner- Fraud, Compliance, and Authentication, FICO
Paul Dulany, Chief Data Officer, Broadcom Payment Security
Karen Postma, VP Risk Analytics, PSCU
David Ver Eecke, Fraud Product Strategy, PSCU

In this clip, they very transparently talked about where the fraudsters are winning and where the credit unions are winning in this never-ending digital struggle.

Check it out and let us know your thoughts. And stay tuned for more coverage and clips from PSCU's 2021 Virtual Member Forum.

PSCU Member Forum: VISA's Oliver Jenkyn Details 5 Economic Impacts Caused by COVID...

4/25/2021

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During PSCU 2021 Virtual Member Forum, VISA Executive Vice President and Group President & Regional President, North America Oliver Jenkyn discussed five economic impacts caused by COVID-19, specifically focused on payments and spending:

eCommerce (click and collect)
Touchless or tap-to-pay
Debit driving recovery
Strong non-discretionary spending up
Sustained weakness in travel spending

If you can, be sure to watch Oliver's entire presentation. He also discusses crypto -- part hype/part real, new payment flows, tech platforms becoming the new "main street," BNPL (Visa building its own installment solution), and much, much more.

Check it out and let us know your thoughts. And stay tuned for more coverage and clips from PSCU's 2021 Virtual Member Forum.

PSCU Member Forum: Former Nike Exec Shares 5 Key Things to Humanize Technology...

4/22/2021

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During PSCU 2021 Virtual Member Forum, former Vice President of Global Digital Innovation at Nike Stefan Olander presented "How Human Centric Brands Win in a Tech Dominated World."

In this clip, Stefan shares five key things to humanize tech:

Does it make people's lives better?
Can it be explained in two sentences?
Would you use it?
Is it indispensable?
Does it make people feel?

Check it out and let us know your thoughts. And stay tuned for more coverage and clips from PSCU's 2021 Virtual Member Forum.

PSCU Member Forum: Sievewright Names 5 Macro Trends Leading Change This Decade...

4/22/2021

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During PSCU 2021 Virtual Member Forum, Sievewright & Associates Founder/CEO Mark Sievewright opened the expert panel discussion on financial technology changes with five macro trends he expects to see over the decade leading up to 2030:

Scale
Digital transformation
Demographic change
Consumer evolution/expectations
Competition

Mark detailed each trend, emphasizing the change that has occurred in the last year has been the most intense he's seen during his 30-year career. He then asked how do credit unions react to these macro trends.

Check it out and let us know your thoughts. And stay tuned for more coverage and clips from PSCU's 2021 Virtual Member Forum.

PSCU Member Forum: 3 Things Credit Unions Need to Do to Prioritize Digital...

4/22/2021

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During PSCU 2021 Virtual Member Forum, PSCU Vice President of Digital Experience Cynthia McGinness and PYMNTS.com CEO Karen Webster discussed "Prioritizing Digital Innovations for the Future."

In this clip, Cynthia and Karen detail the top three things credit unions need to do to prioritize their digital efforts:

Walk the talk
Leverage data
Don't have to go it alone

Check it out and let us know your thoughts. And stay tuned for more coverage and clips from PSCU's 2021 Virtual Member Forum.

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