During PSCU2021 Virtual Member Forum, VISA Executive Vice President and Group President & Regional President, North America Oliver Jenkyn discussed five economic impacts caused by COVID-19, specifically focused on payments and spending:
eCommerce (click and collect)
Touchless or tap-to-pay
Debit driving recovery
Strong non-discretionary spending up
Sustained weakness in travel spending
If you can, be sure to watch Oliver's entire presentation. He also discusses crypto -- part hype/part real, new payment flows, tech platforms becoming the new "main street," BNPL (Visa building its own installment solution), and much, much more.