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#1195: CU Members Mortgage Launches Business Intelligence Tool to Analyze Mortgage Data for Credit Unions...

12/19/2019

 
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When it comes to the roller coaster world of mortgage lending, credit unions can use all the data they can get to garner new business. CU Members Mortgage has done just that by launching a new business mortgage intelligence tool to analyze a wide variety of mortgage data that can be most beneficial for credit unions looking for a leg up in this area.

CU Members Mortgage AVP of Marketing Alison Barksdale joins us on the show to give us the inside scoop on their new intelligence tool: why they developed it, how does it work with a credit union's current mortgage lending process, benefits to credit unions, and much, much more.

Check it out and let us know your thoughts.
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#1194: Why 1 in 3 Fraud Attacks on Financial Institutions are Human Driven...

12/19/2019

 
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A fascinating talk with Arkose Labs CEO Kevin Gosschalk on fraud attack levels in the finance industry increasing 30%, as 1 in 5 new account openings is fraud related and 1 in 3 fraud attacks on financial services companies are human driven.

Suffice to say, fraud continues to increase at a rapid pace and financial institutions are right in the middle of it. Kevin shares more numbers with us in their Q4 Fraud & Abuse Report, as well as some advice to keep your credit union out of the "breached" headlines in 2020.

This conversation took many twists and turns, so I hope you check it out and let us know your thoughts.
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#1193: Why Fort Knox FCU Investing $1.5 Million to Explore Links Between Physical, Mental, and Financial Well Being...

12/18/2019

 
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Fort Knox Federal Credit Union President/CEO Ray Springsteen joined us on the show to share his credit union's 10-year, $1.5 Million investment in military and community health. Ray discussed the partnership Fort Knox FCU has with HMH Medical Group Radcliff Family Medicine Clinic to explore the links ​between physical, mental, social, and financial well being.

Fantastic story here -- especially during the holidays. Check it out and let us know your thoughts. And don't forget to register for The Foundation's CU FinHealth™ Conference, April 29 - May1, 2020, in San Antonio, TX.
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#1192: CU Intersect Conference to Innovate at the Intersection of Resiliency, Security, and Technology...

12/18/2019

 
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National Credit Union ISAO Executive Director and CEO Gene Fredriksen joined us on the show to discuss a new credit union technology conference called CU Intersect, which will take place in Houston, TX, March 30 - April 1, 2020.

According to Gene, CU Intersect is focused on the intersection where security, technology, risk, and leadership disciplines converge and is committed to advancing cyber resilience of our nation’s credit unions and their strategic partners. Achieving cyber resilience requires institutions to acknowledge that a multi-departmental approach which these disciplines is required. 

Some of the topics to be covered at the conference hosted by PURE IT Credit Union Services include:
  • The New Data Privacy
  • Vendor Management Best Practices
  • Evolution of Scams from the Stone Age to the Cyber Stage
  • Shedding Light on the Dark Web – 2020 Forecast
  • Cloud Security and Compliance in the Credit Union Industry
  • Digital Transformation and the Credit Union Model
  • What Advanced Mobility Means for Your Credit Union

Check it out and let us know your thoughts. And don't forget to register.
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#1191: CUNA's Ryan Donovan Shares 5 Facts About Credit Unions Banks Not Sharing...

12/17/2019

 
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Credit unions and banks seem to be forever entangled in a "Hatfield and McCoys" feud over taxation, field of membership, marketshare, etc. I've been in the industry since the mid-90s and it's never changed.

To clarify the latest round of jousting toward credit unions by the banking industry, we invited CUNA Chief Advocacy Officer Ryan Donovan on the show. Ryan provided five facts about credit unions banks don't seem to be sharing when bringing up credit unions in their discussions:
  • Credit unions paid $5.1 billion in taxes in 2018. 
  • Credit unions have opened more than 1,600 branches since 2004. 
  • Since 2014, bank assets have grown by $3.5 trillion. The entire credit union system holds only $1.8 trillion in assets. 
  • Banks have racked up $300 billion in fines for anti-consumer behavior since 2009.
  • Not-for-profit credit unions provide $16 billion in financial benefits annually.

Ryan shared how important this information is for credit unions to consistently provide their congressional representatives, continuing the education of the industry's "people helping people" mantra -- especially heading into a major election year in 2020.

Another gem with Ryan you won't want to miss. Check it out and let us know your thoughts. And don't forget to register for CUNA's 2020 GAC (Feb. 23-27) to have your voice heard on Capitol Hill.
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