Episodes

#1090: How Patelco Credit Union Excelled to Win Two CUNA Diamond Awards...

4/17/2019

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Patelco Credit Union Vice President of Marketing Rina Johnson joined us on the program to discuss how Patelco took home not one but two CUNA Diamond Awards from the 2019 CUNA Marketing & Business Development Council Conference.

Patelco topped the competition in the Social Media and Direct Mail categories -- and Rina outlines the steps, strategies, and execution of each. She also provided some sound advice on how other credit unions can up their game in these areas to help share their stories and gain new members.

Check it out and let us know your thoughts.

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#1089: Coca-Cola Credit Union Set to Launch New Online Account Opening for Members...

4/17/2019

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Coca-Cola Credit Union has partnered with Bankjoy to build and launch an all-new online account opening for its members, setting the stage for future growth through their continued digital transformation.

Coca-Cola CU's Vice President of IT Farhan Jadavji and Bankjoy's Founder/CEO Mike Duncan joined us on the program to share the process of building and launching this service -- and how it will benefit the credit union and its members well into the future. We touch on addressing member pain points, how it works, goals, and much more.

Check it out and let us know your thoughts.

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PSCU Interviews: Author, Speaker, Publisher Jim Marous Talks Apple Credit Card Impact on Legacy Organizations...

4/13/2019

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Speaker, author, publisher and financial services industry icon Jim Marous joined us in the Studio Lounge to discuss key insights from his conference keynote:

Most important priority for organizations wanting to be more competitive in the future
Biggest challenges for organizations today embracing digital transformation
Financial firms and their leaders need to "disrupt themselves"
Apple credit card's impact on financial services' legacy organizations
Future of small banks and credit unions

(NOTE: We apologize for the technical difficulties about 2/3 into our conversation when one of our cameras froze during recording. But all the conversation is still there and it's really good.)

Back to interview schedule page.

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PSCU Interviews: PSCU's Gene Fredriksen Named One of Top Security Visionaries of Last 30 Years...

4/12/2019

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Gene Fredriksen, PSCU Chief Security Strategist, joined us in the Studio Lounge to comment on being named one of Top Information Security Executives of Last 30 Years: "Visionaries of Last 30 Years" recognition by SC Media. In his own humble way, Gene shares his impressive accomplishments and appointments over the years and how he's giving back to the credit union industry with his decades of highly sought after knowledge.

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PSCU Interviews: CU Recovery's Bryan Moffitt Provides Update on PSCU Partnership -- 1 Year Later...

4/12/2019

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Bryan Moffit, CU Recovery, stopped by the Studio Lounge to close out our coverage of PSCU's Member Forum to share what's new in collections today, the latest with PSCU partnership -- 1 year later, and his famous daughter and her inspiring connection with Africa. Check it out and let us know your thoughts.

Back to interview schedule page.

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<<Previous

#1090: How Patelco Credit Union Excelled to Win Two CUNA Diamond Awards...

#1089: Coca-Cola Credit Union Set to Launch New Online Account Opening for Members...

PSCU Interviews: Author, Speaker, Publisher Jim Marous Talks Apple Credit Card Impact on Legacy Organizations...

PSCU Interviews: PSCU's Gene Fredriksen Named One of Top Security Visionaries of Last 30 Years...

PSCU Interviews: CU Recovery's Bryan Moffitt Provides Update on PSCU Partnership -- 1 Year Later...

Mike Lawson, Host

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