CU Direct’s Chief Revenue Officer Phil Dupree stopped by the show for a quick discussion on keys that are crucial for credit unions’ continued growth and success in the indirect auto lending marketplace.

Keith also addressed how Origence’s CUDL auto lending network is helping credit unions to originate indirect loans and grow their auto lending programs, delivering $42 billion in auto loans for lenders through Q3 2021.

Check it out and let us know your thoughts.

Check out the full episode located below the show notes.

Valley Strong Credit Union President/CEO ​Nick Ambrosini and Financial Center Credit Union President/CEO Michael Duffy joined us to share their current credit union merger experience in real time.

Both Nick and Michael discuss why they are merging, what the merger process has been like so far, do's and don'ts of mergers that they've experienced, business goals once the merger dust has settled, and much, much more.

They were also candid enough to address today's sometimes divisive topic of credit union mergers and acquisitions, regarding the continued consolidation of the industry.  They included some pros and cons related to this industry issue, as well.

Very enlightening conversation with Nick and Michael. Check it out and let us know your thoughts. And be sure to watch the entire episode below for all the details.

Check out the full episode located below the show notes.

Equifax Workforce Solutions ​Vice President, Verification Sales Leader Shelly Nischbach joined us on the show to share her insights on how today's lenders -- credit unions in this case -- can attract the next generation of borrowers.

Some of the items Shelly addressed on this topic included:

• current trends with today’s borrowers and how those trends have evolved in recent years
• how credit unions can work with today’s demographic of borrowers with low, or non-existent credit scores
• tools credit unions can leverage to serve both the digital and traditional consumer
• how to bridge the generational gap

Plenty more in this talk with Shelly. Check it out and let us know your thoughts. And be sure to watch the entire episode below for all the details.

Be sure to watch the full episode below the show notes for all the details.

Now that December is here, holiday shopping is hitting on all cylinders and credit unions are right in the mix. One example is how Maryland and D.C. credit unions are participating, once again, in the "Shop Maryland for the Holidays and Save" initiative.

To get the inside scoop on how this initiative works and how credit unions are playing a significant role in helping local businesses in Maryland and D.C. thrive during the holidays, we invited a few experts on the show:

• John Bratsakis, President & CEO, MD|DC Credit Union Association
• Becky Smith, EVP/Chief Strategy & Marketing Officer, SECU of Maryland
• Vicki Johnston, President and CEO, Nymeo Federal Credit Union

We had John on the show this time last year, sharing this story how he and fellow credit unions worked with the Maryland Office of the Comptroller to get credit unions involved. This year even more credit unions are participating, which should help local businesses prosper once again this holiday season.

Vicki and Becky discussed last year's respective performances with some impressive results following the initiative. Additionally, they talked about expectations for 2021's participation -- and how exactly they are participating this year.

Inspiring work from these credit unions and the MD|DC Credit Union Association in not only helping make this initiative a success but a success for credit unions and local businesses, too.

Check it out and let us know your thoughts. And be sure to watch the entire episode below for all the details.

Be sure to watch the entire episode below the show notes.

QCash Financial’s CEO Seth Brickman stopped by the show to share his thoughts on financial inclusion and how the CUSO is taking this torch and running with it to help credit unions gain greater access to the underserved.

Seth also addresses other items such as:

• what financial inclusion mean to him
• what can credit unions do that they’re not doing already
• any stones left unturned in the financial inclusion arena for credit unions
• why has financial inclusion taken on a new life in the couple of years

Lastly, Seth provides his outlook as we round out 2021 and head into 2022 -- predictions for forecasts for the continued advancement of financial inclusion.

Check it out and let us know your thoughts. And be sure to watch the entire episode below for all the details.