#1137: Why BIG Launched 'CU Voice Registry' for Credit Unions...

9/4/2019

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Voice banking is upon us and it is most likely already making waves at your credit union and in your members' homes using devices such as Amazon Alexa, Google Home, Apple HomePod, etc. Staying ahead of the "voice curve" is Best Innovation Group (BIG), which has just launched CU Voice Registry for credit unions' recognition in the voice banking world -- much like the late '90s was to securing your unique domain name online.

BIG's Founder/CEO John Best joins us to share why they launched this registry, why it's important to credit unions, how credit unions register their "voice name" for immediate recognition on these devices, and much more. And we talked a bit about John's giant drones that closely resemble Alaskan King Crabs.

Check it out and let us know your thoughts.

Denise Wymore link

9/16/2019 08:28:37 am

Loved this interview and watched it twice, sent the link to four people already. I was around in the 90's and I can remember credit unions doing member surveys regarding the web and asking stupid questions like "Do you own a computer?" When members said "No" they were convinced they didn't need a website. What they should have asked was "Do you have access to a computer?" I learned quickly that Home Banking should have been called "Office banking" because many members logged into their account when they got to their desk in the morning. But I digress, this is super important that we "be out there." And don't go asking your members if they own an Alexa - they WILL and we need to be there when they do.

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#1137: Why BIG Launched 'CU Voice Registry' for Credit Unions...

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