Voice banking is upon us and it is most likely already making waves at your credit union and in your members' homes using devices such as Amazon Alexa, Google Home, Apple HomePod, etc. Staying ahead of the "voice curve" is Best Innovation Group (BIG), which has just launched CU Voice Registry for credit unions' recognition in the voice banking world -- much like the late '90s was to securing your unique domain name online.
BIG's Founder/CEO John Best joins us to share why they launched this registry, why it's important to credit unions, how credit unions register their "voice name" for immediate recognition on these devices, and much more. And we talked a bit about John's giant drones that closely resemble Alaskan King Crabs.
Check it out and let us know your thoughts.
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.