#1190: CoastHills Integrates SurveyMonkey to Automate Member Feedback -- NPS Jumps from 67 to 71...
CoastHills Credit Union VP of Technology Scott Olson joins us to discuss how their credit union has integrated SurveyMonkey to automate member feedback. As a result of this integration, CoastHills' NPS has jumped from 67 to 71. Find out how they did it in our chat with Scott.
Check it out and let us know your thoughts.
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Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.