Mountain America Credit Union's EVP/COO Nathan Anderson brings a refreshing perspective to the credit union industry from his previous stints at Black & Decker, DeWalt, and Rubbermaid. Nathan's experiences working for those companies have helped develop his unique "AAA" philosophy today -- which certainly bodes well for Mountain America. For example, he explains what he means by saying, "in this industry you get to have your cake and eat it too." He also discusses why "sales" is a dirty word in the CU industry. And he talks about the one key to credit union survival -- among other compelling and timely topics. It's no wonder Nathan and his forward thinking won the latest CU Times latest Trailblazer 40 Below award. Well deserved, Nathan! Enjoy the show.
What we chat about...
1. Tell us your role at Mt. America Credit Union?
2. You came to the CU industry from another industry: Black & Decker / DeWalt / Rubbermaid. Why did you "join" the credit union movement, leaving those companies behind?
3. You mention that in the CU industry you get "to have your cake and eat it, too." Can you explain?
4. You say that "sales" is a dirty word in the credit union industry. Why?
5. Tell me about the changing culture at Mt. America and its results via your "AAA" philosophy?
6. Tell me about your view on innovation?
7. You state that the key to credit union survival in the future is true collaboration. Can you explain?
Mountain America Credit Union
Nathan's Trailblazer 40 Below Award
Mike Lawson, Host
Married to a most gorgeous and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.