It's that time of year again when we contact CU Journal's Publisher, Frank Diekmann, to discuss the latest round of industry best practices that generate increased value for credit unions. That said, we invited Frank on the show because CU Journal has just announced its2012 Best Practices Awards Call for Entries, where credit unions and vendors supply the magazine with their potential award-winning operations. In this interview, we discuss with Frank just what he looks for in a winning entry, any trends that crop up, and some of the contest's past winning examples. Always a good interview with Frank to see how the industry is progressing with latest innovations and operations. Enjoy the show -- and don't forget to send in your entry!
Mike Lawson, Host
Married to a most gorgeous and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.