Best Innovation Group Product Director Elizabeth Robins visited the show to share the big news on BIG's FIVE voice banking platform winning the esteemed Project Voice Award -- which is a pretty big deal in the voice banking world. Elizabeth explains what this award means to the firm and all the credit unions who are signed up to use it. Voice banking is here and it's only going to proliferate even more so in 2020.
Elizabeth also discusses the latest update on BIG's CU Voice Registry, which is essentially a "Register.com" for voice banking names -- a.k.a. your credit union's name. Now's the time to get in and reserve your name, so when members use your credit union's unique name with Amazon's Alexa or Google Home those devices will recognize it.
Reminds me of the early days of registering your website's domain. Get the good ones now because they will be taken later. Check it out and let us know your thoughts.
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.