Messick Lauer & Smith’s Partner and NACUSO Chief Counsel Guy Messick and Callahan & Associates Chief Collaboration Officer & President Jay Johnson joined us on the program to discuss their new white paper: “Do CUSOs Really Make a Difference?”
Both Guy and Jay (with the help of Callahan's Sam Taft and CU*Answers) studied these 10 performance metrics that provided their conclusion:
Other operating income
Share draft penetration
Accounts per member
Average member relationship
Operating expense ratio
Efficiency ration (excluding PLL)
Net worth gain
We also discussed the several ways owner credit unions get value from the CUSO, as well as benefits to being a CUSO owner, as credit unions clearly outperform other credit unions that aren’t CUSO owners -- according to this white paper.
Great information here on CUSO with this long-overdue paper. Check it out and let us know your thoughts. And refer to the white paper PDF below for more details.