Whenever I hear artificial intelligence complementing any task, I immediately start thinking science fiction. But, obviously, it's not, as AI is here more than ever now helping organizations in nearly every industry better serve their audiences through extreme customization/individualization.
For credit unions, it's helping better serve members in ways few of us imagined just a few short years ago. For instance, in this interview, we talk with Payrailz new VP, AI Product Management Kavita Singh and she shares how AI is helping create a smarter payments vision -- especially since everything has expedited to digital via COVID-19. The data that drives AI has never been more important for your credit union.
Kavita talks in detail about how a smarter payments vision can build a personalized digital relationship with members, meeting their immediate demands in this area. And much of it revolves around the power of AI.
Really fascinating stuff here from Kavita. Check it out and let us know your thoughts.
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.