In a year when uncertainty and unpredictability are the norm, how would anybody dare predict how things are going to go for the rest of 2020. Well, one company is bold enough to do so and that's Glia.
We invited Glia's CEO/Co-Founder Dan Michaeli on the program to get out his crystal ball and share how specific trends will impact the credit union landscape for the rest of this year. Those trends include:
digital member service
contact centers transforming into engagement centers
more credit unions expanding their AI use
Dan details each of these trends and how they will affect credit unions heading into the back half of the year. Check it out and let us know your thoughts.
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.