When we hear the term artificial intelligence, many of us immediately go straight to science fiction: The Terminator; I, Robot;Minority Report, etc. It's kind of fun imagining what's on the horizon when it comes to AI. Well, thanks to companies like Abe.ai, the horizon is here -- and the fine folks at Connexus Credit Union are already immersed in it.
Paul Kurth, Digital Branch Manager for Connexus Credit Union, and Rob Guilfoyle, CEO/Co-Founder for Abe.ai, joined us to share how the fintech's conversational AI or Virtual Financial Assistant (VFA) has helped Connexus better serve its members more effectively -- especially when the pandemic hit.
Both Paul and Rob discuss the benefits of using VFA, how this AI is actually used, goals for using it, roadmap for its future, and much, much more.
A really intriguing conversation on what's possible using this technology -- even in the most practical ways. And this stuff is only going to get better and better. Connexus seems to be well ahead of the curve on this one. So check it out and let us know your thoughts.
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.