#2323: How Diebold Nixdorf Helping Truliant Federal Credit Union Optimize Its ATM Fleet...

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Watch the 4:51 clip above and/or check out the entire episode below.

ATMs in 2020 have never been more important and sometimes controversial due to COVID. So to enhance these machines' functionality and deliver an innovative self-service experience for members is vital for credit unions.

That said, Octavio Marquez, Senior Vice President and Managing Director, Global Banking at Diebold Nixdorf shares how they helped Truliant Federal Credit Union optimize its ATM fleet. Octavio explained how this optimization will increase branch and ATM channel efficiency, offer enhanced digital integration and provide members with modern and convenient self-service banking options. This work also includes transaction processing, monitoring and event management, maintenance services, security and software deployment.

Truliant and Diebold Nixdorf have partnered for more than 20 years, which has helped the credit union fulfill its goal of always seeking new ways to innovate – and a critical part of this takes place at the ATM. The optimization services comes at a time when members are demanding new services from the ATM experience, and financial institutions seek to broaden the value of their networks while maximizing user satisfaction.

Check it out and let us know your thoughts. And if you want to see the entire interview, just click on the video below for all the details.