During the CU 2.0 Fintech Mastermind Showcase event, Constellation President/CEO Kris Kovacs talked about what digital transformation means for him and how it can propel credit unions to deliver greater member service right now and well into the future for exponential growth.
Kris also comments on how credit unions implementing new technologies often don't see the solutions' full potential because of a myriad of reasons. His definition of digital transformation is essentially changing the way you do business using digital technologies. He expands on this statement in this clip.
Check it out and let us know your thoughts.
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.