Emotional intelligence has become quite a hot topic in 2021 based on the year 2020 was. Many industries, credit unions included, are addressing how this issue impacts the traditional workplace -- and even today's remote workplace.
To get a better handle on emotional intelligence and how it affects a credit union's IT department, we invited Kyle Stutzman, VP & Co-founder of PURE IT Credit Union Services, and Wesley Williams, VP Information Technology at ValleyStar Credit Union. Wes and Kyle engaged in a lively debate during our conversation on how emotional intelligence is a game changer for credit union technology leadership.
We talked about what exactly is the definition of emotional intelligence, how it can manifest itself in the IT department, the dangers of emotional intelligence, how to bridge new emotional intelligence skills to ensure effective workplace communication -- in-house and remote, should we modify the Holy Grail of workplace etiquette, and much, much more.
Again, a very lively and entertaining debate between Wes and Kyle with tons of takeaways. Check it out and let us know your thoughts. And watch the entire episode below for all the details.
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.