Cornerstone Advisors recently held its "What's Going on in Banking 2021" webinar with hosts Cornerstone Advisors President/Partner Steve Williams and Director of Research Ron Shevlin. Guests were Citizens Bank of Edmond President/CEO Jill Castilla and Redwood Credit Union President/CEO Brett Martinez.
In this clip, the group discusses the importance of data analytics for their respective shops and how each of them approach this area of operations to better serve their members/customers. And this topic stemmed from a poll conducted to the attendees during the webinar, asking: "What resources are most needed at your organization?" Data analytics won.
And if you want to see the entire webinar reply, visit Cornerstone Advisors webinar page. This is 58 minutes well spent, as, among many other topics, Jill reveals what it was like to work with Shark Tank's Mark Cuban on PPP loans and Brett talks about how the many natural disasters (California forest fires) their credit union has experienced over the years actually prepared them for COVID-19 challenges.
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.